ࡱ> P( ,/ 0`DArialNew RomanTT1ܖ 0ܖDComic Sans MSnTT1ܖ 0ܖB DWingdings MSnTT1ܖ 0ܖ0DVerdanas MSnTT1ܖ 0ܖ"@DArial Unicode MST1ܖ 0ܖ"PDBaskerville Old Faceܖ 0ܖ`DTahomaille Old Faceܖ 0ܖ"pDTimes New RomanFaceܖ 0ܖ D .  @n?" dd@  @@`` @QYJ   !"#$%&'()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOP 0AA @wʚ;ʚ;g4mdmd> 0ppp@ <4dddd w 0T1 <4dd x 0T80___PPT10 pp?  %EMFQ PACA Benchmarking.     eAnimation Alain Boyard (Prsident MFQ13) Guy Chadebec (Expert MFQ06) Jol Scholtes (Prsident MFQ06) &f \ fjUniversit PACA 2007  Atelier Benchmarking Programme,6,  6.Premire partie: thorie du benchmarking Qu est-ce que c est ? Pourquoi faire ? Comment a marche ? Deuxime partie: exemples d application Solomon Travaux Neufs Troisime partie: recueil de bonnes pratiques Format propos pour la fiche Modalits de recueil et de partage )P=P)PP/PCPP=C Universit PACA 2007  Atelier Benchmarking Thorie du Benchmarking,D, D Bibliographie Le guide du Benchmarking (Jacques GAUTRON + Groupe de Travail MFQ, ditions Eyrolles) Evaluer et amliorer ses performances: le Benchmarking (Gerald BALM, ditions AFNOR, traduction 1994) -?-7-1-$ $$>70  !"#$%&'() *!+",#-$.%/&0'1(2)3*4+Universit PACA 2007  Atelier Benchmarking Application pratique,A, ABenchmarking structurel Processus matris (modalits, partenaires, communication, frquence) Pas trop frquent (laisser le temps aux volutions) Connu de toutes les fonctions-cl de l entreprise Soutenu par le Management (ressources, actions en dcoulant) Facteur-cl de l amlioration continue Benchmarking spot Enqute unique sur un problme prcis Non matris Peut tre une initiative individuelle Intressant pour prise de dcision sans analyse pousse Dconseill dans les domaines concurrentiels  Universit PACA 2007  Atelier Benchmarking Exemple de benchmarking structurel: Solomon (1),\,/ \Objectif: amliorer le processus Maintenance / Fiabilit Enqute mondiale conduite par des consultants USA Partenaires: plusieurs centaines de grandes entreprises Tous les grands domaines de l activit industrielle Frquence: tous les deux ans Visibilit: Direction Gnrale mondiale Benchmarking descendant (mondial local) 6KB L Universit PACA 2007  Atelier Benchmarking Exemple de benchmarking structurel: Solomon (2),\,/ \Donnes d entre (sur plusieurs annes): Valeur de remplacement des units Taux de fiabilit des units de production Pertes financires dues aux incidents Disponibilit des quipements, taux de pannes Cots de maintenance routine et extraordinaire Dtail des programmes spciaux Frquence, organisation et cot des grands arrts Ratios prventif / prdictif / correctif Rpartition des travaux par degr d urgence Contrats de maintenance Strcture de personnel gnrique par type :) Universit PACA 2007  Atelier Benchmarking Exemple de benchmarking structurel: Solomon (3),\,/ \ Donnes de sortie chiffres Efficacit globale du processus Maintenance / Fiabilit Composantes: pertes de production, cots de maintenance Fiabilit des units de production Cots de maintenance (direct/total) vs valeur du site Rpartition prdictif / prventif / correctif Rpartition travaux urgents / travaux planifis Heures consommes par mtier (gomme les taux horaires) Taux de disponibilit des quipements par famille Pour chaque donne de sortie, Solomon Best Synthse globale et pistes de rflexion suggresXa  5 Universit PACA 2007  Atelier Benchmarking Exemple de benchmarking structurel: Solomon (4) Impact dans une grande entreprise locale (chimie),,02 au niveau mondial: Dfinition d un processus mondial intgrant la Production Modifications associes en termes d organisation Cration de postes oprationnels d interface Cration de fonctions de Management Responsabilisation des oprateurs de Production Normalisation de la criticit des quipements Mise en place d un outil de programmation des travaux Liste mondiale d indicateurs pilots mensuellement sur Intranet au niveau local: Contrle trs rigoureux du scope des grands arrts Re-engineering de la maintenance prventive des analyseurs Groupe de travail europen sur les pannes de pompes ZkZZZZZk XUniversit PACA 2007  Atelier Benchmarking Exemple de benchmarking structurel: Projets (1),\,/ \Objectif: amliorer le processus Projets Benchmarking montant (local mondial) Partenaires: Au niveau local, 20 entreprises, surtout France Sud-Est Au niveau mondial, 500 grandes entreprises industrielles Tous les grands domaines de l activit industrielle Frquence: tous les trois ans Visibilit: sinusodale Faible entre 1998 et 2000 (initiative locale) Importante entre 2000 et 2004 (primtre, impact) En baisse de 2004 2006 (dlices de Capoue) Remonte rcente (nouvelles anomalies) csnJ sn  Universit PACA 2007  Atelier Benchmarking Exemple de benchmarking structurel: Projets (2),\,/ \Donnes d entre: Taille des sites de production Liste et montant des projets d investissement Cot rel clture par rapport au budget approuv Dlai de ralisation par type / impact des retards Rpartition des cots (tudes, matriels, travaux, indirects) Performances SHE des projets (traceur) Degr de satisfaction des clients (internes) Anomalies en cours de ralisation et aprs dmarrage Dure de vie des investissements Organisation / stratgie de sous-traitance / types de contrat 8  Universit PACA 2007  Atelier Benchmarking Exemple de benchmarking structurel: Projets (3),\,/ \Donnes de sortie chiffres: Capacit tenir les budgets allous Temps moyen ncessaire pour raliser un projet Corrlations entre Scurit, Qualit, Cots et Dlais Rpartition entre cots d tude et cots matriel/travaux Comparaison des stratgies de contracting Degr de matrise des changements et des imprvus Synthse globale et pistes de rflexion b ( ( h Universit PACA 2007  Atelier Benchmarking Exemple de benchmarking structurel: Projets (4) Impact dans une grande entreprise locale (chimie),,12 au niveau mondial: Cration d un processus mondial applicable tous les sites Obligation de dfinir ds le dbut une quipe intgre Rgles d approbation des projets et des changements Stratgie de contracting recommande Cration d un comit d arbitrage mondial des dcisions Elaboration d un outil d valuation de la justification d un projet Suppression des budgets d investissement par site au niveau local: Plan d intressement du sous-traitant d Ingnierie Cration d une cellule de support cots/estimations Base de donnes retour d exprience des projets importants |Z}ZZZ} H Universit PACA 2007  Atelier Benchmarking Bonnes pratiques: format de fiche d identit,Y,, YNom du processus Catgorie EFQM Objectif / Mission du processus Pourquoi c est une bonne pratique Indicateurs d efficacit (nom, dfinition, cible, valeur moyenne) Indicateurs de pilotage (optionnel) Prennit de la performance constate Nom de l entreprise et secteur d activit Contact pour obtenir des informations sur le processus (nom, fonction, tlphone, Email)JZ8Z"Z8" rUniversit PACA 2007  Atelier Benchmarking Bonnes pratiques: recensement et partage,U,( URflchissez des bonnes pratiques de votre entreprise Documentez leurs fiches d identit selon le format propos Envoyez vos fiches votre Prsident MFQ Dpartemental Consultez toutes les fiches sur le site Internet du MFQ PACA Suites possibles au sein du MFQ, dvelopper: Slection de thmes de Benchmarking Visites de sites avec change de bonnes pratiques Recueil d indicateurs de performance Prsentations / publications / promotion des meilleurs BZZZ /,56789:;<=> ? @ A B CDEFGHIJKLMNOPQ   0` 33` Sf3f` 33g` f` www3PP` ZXdbmo` \ғ3y`Ӣ` 3f3ff` 3f3FKf` hk]wwwfܹ` ff>>\`Y{ff` R>&- {p_/̴>?" dd@,|?" dd@   " @ ` n?" dd@   @@``PR    @ ` ` p>> 7/(    6첰  `}  ['Cliquez pour modifier le style du titre( (:  0䵰  `  vCliquez pour modifier les styles du texte du masque Deuxime niveau Troisime niveau Quatrime niveau Cinquime niveau4 w  0, ^ `  P*   0° ^   R*   0ư ^ `  R* H  0޽h ? 3380___PPT10.,Q "Modle par dfaut 0 p\.(  \ \ 0,H] P     P*   \ 0F]      R*  d \ c $ ?   : \ 0L]  0   vCliquez pour modifier les styles du texte du masque Deuxime niveau Troisime niveau Quatrime niveau Cinquime niveau4 w \ 6(+ _P  ] P*   \ 6$  _  ] R*  H \ 0޽h ? 3380___PPT10.D} 0  $(  r  S 0] ] r  S XYS `   Y H  0޽h ? 33___PPT10i.,2T+D='  = @B +}  0 0 $(   r  S  b] `  ] r  S b] ` ] H  0޽h ? 33___PPT10i.-+D='  = @B +0  0 @0(  x  c $s] `  ] x  c $t]z ` ] H  0޽h ? 3380___PPT10.-4 0 [S`X(  X X Љ]?TEspace rserv du numro de diapositive 4"RLPK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!#A* drs/shapexml.xmlVn7;D:T+-]ĊK$W\~pWETćrf8wt8:3ԛh9(E7NexXM6;i}%7 {q%\M:0PڽNg.Aj~WڮY~5[s/^3+ K xc03 c479ÿ9w@|.Ê>1z<>br`b.•&B5`Xh8# ސ8C!Cxvb0L:> suV.JY~r AYH ֨PB 1%K^~j[@m,F>K#G(Hy_2lIqkgPp L}u3`8½I_`̍"2ޚdHzmSنր3-X%vkHv |XB982,-chGC AT4Amp(:cxtNX[R.B[H am<itCIܔ* lYQh(>=1N~nZ͕{8DXjt6XyqSQZw2LzE,)T8/Fyw6jug~ Gmkv;Ng`n=Z^Iĺ*JYeMµ!f)~kL('wx6hq83Ƒԍhz|?%$=pqo)ȦڨO h)3>5|) }KFđ Gz?TU"(7I3kMZA̼ۤ$1OVKݰ[Qi)MIP8༈U n e_m|0SPO/0& ،@|U.LG-~/PK!j'drs/downrev.xmlDAK@aM--H ⡵z$6w60xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK! !drs/shapexml.xmlUMo8@HĀc1([5E$Hahy3o<:T텱VSLLL_ϋ;ά#JLQXiۇzbkN):WO:mEEЦ"tj#P.d;p'x+{گ +sr; )pZdb#NYlgldzAoaJ6;|ă1e+(5 O*skdJ'G)ǃp߶c4NTkC49g4EpN^&R88=0!V2_RIR4lOr -R*WWp# u~#"~1yl4d,U`D\X nG},̵'kpgΜsWW5J̇jjco25&OSi,!7]H;DE7NdT6fMyeN'_`_d%k6YuB`YSʌ%,3.]]PUJ߬lKƊ@jAWw̶h" ܌}c߮~,޿D JyY"0m=PK!drs/downrev.xmlDAK1F!fVצ*ExhqnB7nz=oxoMvVx#[:m%}}s,DkgI@ˋ9uvK]XPcSpJE5d;:o0W\z<ϲ)7mZPГ2ɲe]Y+UzssZ_իL-e8x-"y)0& |PK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-! !*drs/shapexml.xmlPK-!drs/downrev.xmlPKh  ] Le benchmarking, outil d amlioration permanente de l entrepriseAAC Av X FЖ]?Text Box 3 P  nLe benchmarking Ce qu il est Ce qu il n est pas Ce qui dclenche le benchmarking Ce qui rend possible le benchmarking Quoi, quand et avec qui benchmarker? Comment benchmarker?P 2 2ccc   X HL]?Rectangle 4  Ra    X T]?Rectangle 5 { >Isabelle BONNEAU-BLAIRE IQUALLYS (i.blaire.bonneau@wanadoo.fr)??c  ? H X 0޽h ? 3fy___PPT10Y+D='  = @B +_# 0 E=d(  d d +?TEspace rserv du numro de diapositive 4"RLPK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK! ] drs/shapexml.xmlVn8/w x]U ۈ gHl%)Nsv(EEsP3} ݾPl'FǼÙЩɤ^y3Ag1?]m9v%ڍ˘o/K7ڔB^nlv.pB{P^3l 5ƫnU.-Ynib5ƕ f'ULW5,,P' 6*¤[ &UL+RvH?qGdX Tބ\-.Mj2yΰaPhQQv0{Rtu!91 {Q'cʄ0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!pdrs/shapexml.xmlUMo8@HĀc1([5E$Hah7f3o<:T텱VSLLL_ϋ;ά#JLQXiۇzbkN):WO:mEEЦ"tj#Pd;p'x+{گ +s2Uxw-2dy g,um6_ 70?Ûzk[vBdr[5t#Ôx8oۃ17\j Sj{`xzxw{E'S] DFg ъЉyHe/J))\'9兖_dvz:?TR#"~1yl4d,U`D\ nG}l̵'kpgΜ6sWW5J̇jjco25&Ai"drs/downrev.xmlDQK0FCo.mec*CA|]sׄ5Iĵ|˹X agA;+ dVNj[ x Y0Rbtyk$6(@ؖJ0q-Ď5$7 /l j:LC5}ߩn q}5Es6W"S,Mǃr!Sn?PK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!p*drs/shapexml.xmlPK-!>Ai"drs/downrev.xmlPKh  ] Le benchmarking, outil d amlioration permanente de l entrepriseAAC A` d F; ?Text Box 3"PK![Content_Types].xml|N0 HC+jS8 @:Q۸ ??\o<7p]V޷O(I'6E=, ){Ō4>I)q7UuDހǏ)}nL"Mᴸ&g0eSA)΄2';2 WYu7{ɯΒzŘqFrj9K*(]mOlPK!Z,[ _rels/.relslj0 ``t_Pƈ[>,dgzjǎ?I'f#®Pb-\/Ƿ0Z]nLnp__3.iJV KQBiDžrL,Vʌ/7р4`ANar+m;E/'3U Aںv83/PK!۽ydrs/downrev.xmlDJ1E!M*lmצj[Jk?`ndMbq8ù-P; FʸFa ,&t [H@ۛ9_ݑ.԰,qD :Isabelle BONNEAU-BLAIRE IQUALLYS (i.blaire.bonneau@wanadoo.fr)??c  ? H d 0޽h ? 3f___PPT10+ksD~'  = @B D9' = @BA?%,( < +O%,( < +D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*d!%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*d(%(+ 0 lp(  l l L<; ?TEspace rserv du numro de diapositive 4"SMPK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!^99 drs/shapexml.xmlVn8/@p-r~*n`)zI5EjIʱs:CvZEEsP3} ͮTl+F'*LR~ֹy9(E77aFUWnekQ{e*q0KVV8=x Tn?.%Ho*]V KVv]X&c` %|*ONk K^nyc~71; c;7Ƶ9ÿ9@|.Ŋ{>1揧z>|49V7!]asLQ0,b8 ~HH<С .!C?B0Lȳο]p+2*yi3J AQsJeJ(~w:ÒSdSmꇉP͏LX^>6]>|%#HGL#gXj{yW=M =.?&X#IBfήcpWan٭)Z &|l%( kNn*Rw42s/6{qCG(o u_lF t ت?W'~O骛/PK!j'drs/downrev.xmlDAK@aM--H ⡵z$6w60xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!Fdrs/shapexml.xmlUMo8/uĀ aec1([5EjIʱ?Ch7f3o<:T텱VSLLLϋ1g֑Ij%(,4zbkN):WO:mEEЦ"tj#Pd;p'x+{گ +s289STݵȐF 60!$ζ&7$”Ӡ-^藭x2<%ϥ2w+|п G` jm&T&(o]t8ǽ.LNqp,{4ޟ!`4D+B@'#e(? si؞Z~T F@;|%S3o1hʓNT@uhױaHw("(!ihCYPEfʆ"PLȌ,3kGhAKhvB+d} u㈟QLQK*ss~$x,Pĵ޴ɟִI^e7O( XLv)4 p5UYecb ]z0i@+4SmS JJ'l' FyrZ-W9l=ޘRѺ\ <^-bYBnw"D%*L8amR٘5孖: l~YbYa٤g ֞fN5 _PL*3KY]lnX(Z-AQ3ΑVMo_/qz)XA)/+X/ ֳPK!4drs/downrev.xmlDAK1F!fZ֦*ExhqnB7nz>|ٛ(FtRJn,DkgI@9uvK]XPcSpJE5d;:o0W\z<ϲ)7mZPг6ɲe/UC+MzksZ_՛L-$v|^-H^@ L _PK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!F*drs/shapexml.xmlPK-!4drs/downrev.xmlPKh  ;  Le benchmarking, outil d amlioration permanente de l entrepriseAAC A l FF; ?Text Box 3 P  Qu est-ce que le benchmarking ? Le benchmarking est une dmarche qui demande humilit et pertinence, humilit pour admettre que quelqu un d autre est meilleur que soi sur un domaine prcis et pertinence pour apprendre l galer, voire le surpasser. > 2!ccc   l HH; ?Rectangle 4  Ra    l T]; ?Rectangle 5 { >Isabelle BONNEAU-BLAIRE IQUALLYS (i.blaire.bonneau@wanadoo.fr)??c  ? H l 0޽h ? 3fy___PPT10Y+D='  = @B +, 0 tp(  t t n; ?TEspace rserv du numro de diapositive 4"TNPK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!0 drs/shapexml.xmlVn6}/ Zxm%*8n`)<(5E$)AXg(.ESyP3sΙaؕmu8:3ԫxיp<"{x_M]v*ki벵(3иW[ǥ]u++<*U7Fx.%+.,y1C޺ 2v|}*㤗[bm/Mqmor-ꆄkLGyO+ڛˮ幉PM(8(g{xECbYQ0Cx {!}R&YY? svV.JvÒSdSmꇉP͏LX^>6]>|%#HGL#gΟXjy&i؟Ѹk$UUz r8,l=-5%Aۄ_Y  ͠ܛFܐb*{ iKFD]/Չӿ$hoPK!j'drs/downrev.xmlDAK@aM--H ⡵z$6w60xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!U5drs/shapexml.xmlUn6}/ Zd}b/pJHl)R%)/CQ6P3$gΜ9~|$;cKf˙PK?_wcά#JIXyO 3sv:6ۉ'] _ME[FX9T?u2\nu" \H~$Ypz$9X&yKqI)q7UuDހǏ)}nL"Mᴸ&g0eSA)΄2';2 WYu7{ɯΒzŘqFrj9K*(]mOlPK!Z,[ _rels/.relslj0 ``t_Pƈ[>,dgzjǎ?I'f#®Pb-\/Ƿ0Z]nLnp__3.iJV KQBiDžrL,Vʌ/7р4`ANar+m;E/'3U Aںv83/PK!|[drs/downrev.xmlDj1E Co5حQD[A0nB76Iu> r޶B!$G+ 珷)l# 7\ X(uGRò%蔺XiG#YŔpBLEƎ֚ӏo:&z9!oqد^%LiOrt2{g01QsnPK-![Content_Types].xmlPK-!Z,[ _rels/.relsPK-!|[drs/downrev.xmlPK  P,$D 0 jCe qu il est : Un outil d changes de comptences pour progresser. Un outil de dmarche de progrs transversale Un outil de conduite du changement Un outil acclrateur de progrs Un outil d auto-valuation permanente Un outil structur, facile d accs et souple utiliser avec beaucoup de bon sens et d objectivit F 2R 2 2cc4cc K t H; ?Rectangle 4  Ra    t TИ; ?Rectangle 5 { >Isabelle BONNEAU-BLAIRE IQUALLYS (i.blaire.bonneau@wanadoo.fr)??c  ? H t 0޽h ? 3f___PPT10+ksDn'  = @B D)' = @BA?%,( < +O%,( < +D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*tF%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*tFt%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*tt%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*t%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*t%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*tJ%(+N) 0 x|(  | | ; ?TEspace rserv du numro de diapositive 4"TNPK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!x{ drs/shapexml.xmlVn6?^۲8* ;q y$Q6kTIʱSP],bS9(pșy0?JŶ:itz \U}8sthp?ƮbxXqոuZޙJh+-ҮNhzx.%+.,y1C\` }}ayt]Xrr q˭`1ﶗ}fUa t&۸6g79e|XqBuC‡5T<ҧ_L@MeWD&S (g{xECbYQ0 =ˋh Ø2!:QbtQ­|s S ͝T\BJ{ %TJ/,SDp- < Ucc1J^R)-E)FʛvaK"kc9{s`gv 1"^Fowҷ;.7Fh oMxz0o~[zԽY_c d70 +q.$f`)#jIMewִ^>;,㸸ǩߪ?m:ƈC3PyFi܋լzQ2D~|{MnWP Sˠ%lRwx%|~L#,mX :' ި2Xm-Ōu$u-&%aI)I\[Xc 6jB(G Oc,`M/@D yEq#Ƒ\O,U}<rr4C k$UUz r8,l=-5%AۄOCa ։ ATꎀfPfW#nH15#aH`[{_t_4]u7PK!j'drs/downrev.xmlDAK@aM--H ⡵z$6w60xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!ʓdrs/shapexml.xmlUMo8/uĀ aec1([5EjIʱ?Ch7f3o<:T텱VSLLLϋ;ά#JLQXio Sut:6ۊ] _ME[FX9)ղ|)[`ͥpS**"%$.A7Q(э&/,YSjS 7(Ez9FɚMzVpj0XomT+jed2c )˾$ե˶ J AՂQ}%9muDƾ]{ "0m=PK!tdrs/downrev.xmlDN0 @(HܶtmPM48l xM&i|=8Zz[z[3h|:8CWze\%f|YLޡFZ^P(߹-wb$quJM!D,5Zߠ#vB1TBHnkgLX0.hhQcy}YCٿS_sOE-5}|-ĄAr \\,PK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!ʓ*drs/shapexml.xmlPK-!tdrs/downrev.xmlPKh  ;  Le benchmarking, outil d amlioration permanente de l entrepriseAAC A | F; ?Text Box 3"PK![Content_Types].xml|N0 HC+jS8 @:Q۸ ??\o<7p]V޷O(I'6E=, ){Ō4>I)q7UuDހǏ)}nL"Mᴸ&g0eSA)΄2';2 WYu7{ɯΒzŘqFrj9K*(]mOlPK!Z,[ _rels/.relslj0 ``t_Pƈ[>,dgzjǎ?I'f#®Pb-\/Ƿ0Z]nLnp__3.iJV KQBiDžrL,Vʌ/7р4`ANar+m;E/'3U Aںv83/PK!!1drs/downrev.xmlDOK1G!&*vmZJAmndMb7xMfmٞB4I`*k$춏W#`1SzGa6=?`iI  S cb\fS>CUCۖ1 ;Zh>7VK[N?-wFK,TWr~|;V`c !܌OPK-![Content_Types].xmlPK-!Z,[ _rels/.relsPK-!!1drs/downrev.xmlPK P ,$D 0 6Ce qu il n est pas : Une collection de benchmark Du tourisme industriel Juste une copie ou un relev de pratiques De l espionnage Rapide et facile 4 2C 2 2 2 2cc   | Ht; ?Rectangle 4  Ra    | T; ?Rectangle 5 { >Isabelle BONNEAU-BLAIRE IQUALLYS (i.blaire.bonneau@wanadoo.fr)??c  ? H | 0޽h ? 3fv n ___PPT10N +ksD2 '  = @B D ' = @BA?%,( < +O%,( < +D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*|4%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*|4L%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*|Lw%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*|w%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*|%(+' 0 (    ; ?TEspace rserv du numro de diapositive 4"RLPK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!\ drs/shapexml.xmlVn8/ x]mى*EbgD٬)RKRb?(ߑJӢXuO !g7ü{+ m8:3ԫ0\r<"{7&bxXIդuZޚJh+-ҮNhۏQ^ja dp ĐL0ݾw7fUa t&۸6gs g2m>XG!CSoxQ&J&+lyn"T) ~<Lγ `Dz0 Ä2!:AbtQ­|s S L*u.FϽ*)Y"i\ ouyD/)#Mg|ʰ%ƵO=Z@k3v a/w;.SH t&<=S+)+sCV-ugkm| r~J I0rXʈZ;eq EsS¡h9S;aos}c7h)v#k+&Zgx}3M9*[dmX: 0q#/}}Oׅv7>i|:3,㸸éߪ?m:&}3Pyڟ Ef:8:Ө3qt; ?})XeВEV6u)KQ6 ^ /lgvobߋi K['\cDYYQnEӤ-,0% { kLA6F~XEHihC5^(p0"t8r'|pܣ$h5*d*= 9~ݚo@Km¯Ca ։ A^ZꎀfPfW#nH10QWfB }ub:_/ PK!j'drs/downrev.xmlDAK@aM--H ⡵z$6w60xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!+Odrs/shapexml.xmlUn6}/ Zd}b/pJHl)R%)/CQP3$gΜ9z|$;cKf˙PK?_wcά#JIXyO 3sv:6ۉ'] _MEKFX9\TNv**(uHV|XVe8)pFdb+NYloldzEaJfPKwGcNPnk UR;ҕN 3>O?o7hpֆiz,Lh~E'O3kwMNSqt,{4ޟ!`4D+B@'#e,?  i؁Z~Tn F@;>SIFD}oAqbh٫!ݐA ݝ bp?can=G5BPTSgWS^74Y';E:Oذ@Cu;a~@7,t" eCp(U&-dFrEޣbz2n{ [RWպ(xݨ Gdlȹ(~!mē(>ƞgK\M`Mb.Qe  !kڴmB*+b[n@= hŐfm=DI$X~(ONR^e&S6Z[HATWX@|s.\%DQ@偉ߢ'L_Y*Z6FAeYbYa٦ ^fN5 _PL*3쏄tnIU)!C|+Clv'(Jrf?82ꢉ4ps}; '(eϫ´PK!Mdrs/downrev.xmlDQK0FCo.]ec*CA|]sׄ5Iĵ|˹X agA;+`:ɀԶ񾹙 Y0Rbtyk$6(@ؖJ0q-Ď5$7 ϳM [zTTv_&Y)}ߩjX4|z_ՋL-|>+ǃr!Sn?PK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!+O*drs/shapexml.xmlPK-!Mdrs/downrev.xmlPK@  =  Le benchmarking, outil d amlioration permanente de l entrepriseAAC A  F= ?Text Box 3"PK![Content_Types].xml|N0 HC+jS8 @:Q۸ ??\o<7p]V޷O(I'6E=, ){Ō4>I)q7UuDހǏ)}nL"Mᴸ&g0eSA)΄2';2 WYu7{ɯΒzŘqFrj9K*(]mOlPK!Z,[ _rels/.relslj0 ``t_Pƈ[>,dgzjǎ?I'f#®Pb-\/Ƿ0Z]nLnp__3.iJV KQBiDžrL,Vʌ/7р4`ANar+m;E/'3U Aںv83/PK!!>drs/downrev.xmlDKK1F!\MclZD .\NLyIN./r>|98z/v$2pxKBU(AUZ4 šrƖ"w 1/ ;zT7lvs_V9#KeGoU2ͦ`|F0eJ`-PK-![Content_Types].xmlPK-!Z,[ _rels/.relsPK-!!>drs/downrev.xmlPK  P ,$D 0 Ce qui dclenche le benchmarking : Les clients externes ( et internes ! ) Des dysfonctionnements en termes de dlais, cots& La survie de l entreprise Une politique d entreprise engage dans le changement N 2 2 2#c)cc    H8; ?Rectangle 4  Ra     T= ?Rectangle 5 { >Isabelle BONNEAU-BLAIRE IQUALLYS (i.blaire.bonneau@wanadoo.fr)??c  ? H  0޽h ? 3f: 2 ___PPT10 +ksD '  = @B D ' = @BA?%,( < +O%,( < +D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*$N%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*N%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*%(+Z+ 0 0(    5= ?TEspace rserv du numro de diapositive 4"SMPK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!9 drs/shapexml.xmlVn6;^_bHT{[ 8E#YSJRȋubQ랊AC}3RNgBg&z_+Μ2Z pw﫩nZ|}5v]%w cKneڃ@F޸[һUdee29Pbș ̾8aw/,kX.X.2NzlȻ%t;Ǫ0` m]3s O'2m>ZO!cSoxQ/&J&/lyi"T) Gh8eS,C?!Cdz!}R&YY? sqV.n֫92N{Ӧah<4.`I `>wnGI:׳hLƳd>N/yD2h"+ۺ]6 ^1/lgobK·鉲r7j g[aA c1iIxIgSXaJ֘lZ82 X'цBoއϼDQ`D鈩q6KUm GIg4i4Iz2svBNw|? [/tnMɷvj6V¡D膠o|~(uG@3(3f㋇7 0QWfBK}uf:_/ PK!j'drs/downrev.xmlDAK@aM--H ⡵z$6w6= 0e0e?Rectangle 2"PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!p drs/shapexml.xmlUMo8/@Zc'F"1v70,z,FeH;~I#9vs`!9ݧ}%N[j5]΄t^4:R9IĄ埦Ƕf8츞sӱFTd?Z( m*rؚu6 JvSQW]R/Ұ2G.~3E] Y`}iB" mm lrC(U"Lm7F?oƻ1Y\}.C,]H?v8^c4n8WkC4w4EN&M XFg ъЉyHeK))L#9ᅖ_dz:?TR#"~1yl6d,Bwo{qa383ңjQ B*í9s^]*3ꫩuOodjM0MyɆjh26l#i]?%8Ŀ m( ,B0V;@JcIr x4yih-h6[hÑCn3)^6*a9:[f.rx{?{ ֛6 >6ɜ:B4i5qۦ*+b@= hŐfm-DI$Xm~(ON|R^e"S4ZIAT~UګE, ~9IH.%탈㯢DQ@偉?'LɟY*2Po0kQ/r25:!a^=,T۩WځwA ʀLWeR}M8KmT: +C]~_%9omuD)ξ_{+ ,0m=PK!$drs/downrev.xmlDAK1F!f[֦*EAzh-t3݄n$vwz>|ٛ](FtRJc}7"Z$` :.V,Il(P)8"a7+.=vInjg7mZPг2ɲeчK߇U_=|~^_՛L-<;GC$/ ܄/~PK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!p *drs/shapexml.xmlPK-!$drs/downrev.xmlPKh  =  Le benchmarking, outil d amlioration permanente de l entrepriseAAC A  FQ= ?Text Box 3"PK![Content_Types].xml|N0 HC+jS8 @:Q۸ ??\o<7p]V޷O(I'6E=, ){Ō4>I)q7UuDހǏ)}nL"Mᴸ&g0eSA)΄2';2 WYu7{ɯΒzŘqFrj9K*(]mOlPK!Z,[ _rels/.relslj0 ``t_Pƈ[>,dgzjǎ?I'f#®Pb-\/Ƿ0Z]nLnp__3.iJV KQBiDžrL,Vʌ/7р4`ANar+m;E/'3U Aںv83/PK!4drs/downrev.xmlDAK1F!&VmZDjBAq3 n5_o ؑB4I `jk%w/7bB$)b~y1BM- S cb\fS>CUSێ {zTlM׬zW˽K))DCWrU*<XS߃QDAB̹PK-![Content_Types].xmlPK-!Z,[ _rels/.relsPK-!4drs/downrev.xmlPK PU,$D 0 Ce qui rend possible le benchmarking : Une comprhension en profondeur des processus Des produits ou services rpondant aux exigences clients (clients internes compris) Des mesures attaches aux processus Une comprhension de la mission et de la vision des services gnraux de l entreprise par tous ses membres. L appui du management pour l amlioration de la qualit.) 2   $ l 2; 2(c  z  HC= ?Rectangle 4  Ra     Td= ?Rectangle 5 { >Isabelle BONNEAU-BLAIRE IQUALLYS (i.blaire.bonneau@wanadoo.fr)??c  ? H  0޽h ? 3fv n ___PPT10N +ksD2 '  = @B D ' = @BA?%,( < +O%,( < +D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<**X%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*Y%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*?%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*?z%(+) 0 ?7P(    Hx= ?TEspace rserv du numro de diapositive 4"SMPK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!Q_uo drs/shapexml.xmlVn6?^۲'* ]o gHlc;c;Cvv(uO !g7ü}/ q&tfr 0\s<"x[]v*q벍(1иW[ǥ]w++<*U7%Ho*[UKKVv[Z&c` %|*/N3k K^yc~?5{ c0ֵ9ÿ9@|.Ŋ>1z>frjoB.–&B5`Xp8@@9;(Rv0{2t9da/cʄ<+a.ΊE "R-'P!(6sԥJ^XdOF@^!Q:OHi.J7RtƷ [a٣+8Sj~#>,(…}vEe35ќy\4LY_U[|ji(;@%nn` @+PRHǑRFԒ%E(`8H &5EqZ kx Xh $IS8tG68Mf()rrU<t`c*/}}ϻ_3eִ^=9qZo՟6 cD㾙tK U< n&a4;t։'M4t?h4LQ Sˠ%lRx%=A}?6,op eof,ζ҃bF:MOO◰$”.-1Tqb!m#eӧ1O ~߼_x8SYmGC5rr4CO hh5*d:= G9~^ݚo@Km'V¡D膠|~*uG@3(3j㫇7 0QWfBK}uf:_/ PK!j'drs/downrev.xmlDAK@aM--H ⡵z$6w60xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!6ܔdrs/shapexml.xmlUMo8@HĀc1([5E$Hah7f3o<:T텱VSLLL_ϋ1g֑Ij%(,4}=5ae'o'Ͷ"QBWhSl:V(GUvJgJze=W9r >g*H3D:6/^PDҟ jM=5`~ ʭw;!S \-sYIapԿmhpֆir(LivE'SǸׅi"epF3hE<|ղGRb. ۓB/TSH=qG}*)i?[P܁ڼrbm?2hݻ`D\ nG}l̵'kpgΜ6sWW5J̇jjco25&I)q7UuDހǏ)}nL"Mᴸ&g0eSA)΄2';2 WYu7{ɯΒzŘqFrj9K*(]mOlPK!Z,[ _rels/.relslj0 ``t_Pƈ[>,dgzjǎ?I'f#®Pb-\/Ƿ0Z]nLnp__3.iJV KQBiDžrL,Vʌ/7р4`ANar+m;E/'3U Aںv83/PK!D drs/downrev.xmlDJ1F!MmYj- 0nf7Ilw߾ p>t; ^H#_e|+at12z6x0Pd 6H|Pι8O&i:5!:-WE,;4,hQSqlR[ؙ!b!Yp,S_`^Ti߈5f9|F62E % |vPK-![Content_Types].xmlPK-!Z,[ _rels/.relsPK-!D drs/downrev.xmlPK  P,$D 0  Quels partenaires pour un projet d amlioration comparative ? Des concurrents directs (benchmarking concurrentiel), dmarche la plus difficile Des services appartenant des entreprises du mme groupe (benchmarking interne) Des entreprises reconnues comme oprant avec les meilleures pratiques et qui ne sont pas des concurrents (benchmarking gnrique) Du secteur public ou du secteur privd@ 2   2) 2?c;j (   H= ?Rectangle 4  Ra     Tܬ= ?Rectangle 5 { >Isabelle BONNEAU-BLAIRE IQUALLYS (i.blaire.bonneau@wanadoo.fr)??c  ? H  0޽h ? 3f: 2 ___PPT10 +ksD '  = @B D ' = @BA?%,( < +O%,( < +D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*@%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*h%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*i%(+# 0 pi(     = ?TEspace rserv du numro de diapositive 4"SMPK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!kR drs/shapexml.xmlVn6?^۲8*؍S<(5E$)AXg(.Ea8yofb;a4:w=΄L.:>;cΜ2Z$ pw韛nR%|}5v]%w cKneڃ@Fި[һUdee2O8Pb;WA&}}q^_X^3]/ְ\\Ber'X̻%tcVd[b9D|ib} 5Boxc&P{ [^ r2E0p8@B9;(:g:D`DzWh aBHȳbT.JnKGMg|}aK"c9{ %Ǩxx¾I`̌e35ќy\QiЫ*; i l걠joQίAK) GWK%K6P;$y:9LPk)!]=׾S Fp$GJ6ـ^4Y:뛡nlyRTSQ|{c<޽-?i=SqhMɜc=NӦal<4.pI t0|:t:q0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!Adrs/shapexml.xmlUMo8/@Zc'F"1v70,z,FeH;~I#9vs`!9ݧ}%N[j5]΄t^4:R9IĄ埦Ƕf8츞sӱFTd?Z( m*rؚu6 JvSQW]R/Ұ2G.a#QTݕȐZ 60!$ֶ&7_%”lPKo{cFPng URo;ҕN >nu{0Fs6TM}a?MzGc] Ooo0oz]HbXh4?ChVNGZ-|^J$H!fҰ /"K \<c? gφf!fɿ{ T3Z@Rn̙f&PIP_Mm{#S3o1hʣN6T@uhaHw(!(!mhCYPEfʆ "PLkȌ,KGhA `B+wd} u㈟QLQK2ss~N$x,{__ĵ޴ɟִI^Ne6(1X-Mv)4 p6UYec|]z0i@+4mSn!JJ'l+ FyrZ-%l=ޘRѺL <^-bIBnw,nD%*L8aMR٘孖: l~YbYaY' ֞fN5 _PLf*3kY]l3nX(Z-Ǖ(ə}l&Mwۯ_9QgiPK! Tdrs/downrev.xmlDQK0CK[elLe(6xknMXI\[x͗mC4IO2U^WK񾾹,&p P#_../P*߻-wf$quJm)D4Zߢ#vB1BInQdTX0>hhIcu}YC5l}nIy}58K8"|;UQlRe<iCXPK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!A*drs/shapexml.xmlPK-! Tdrs/downrev.xmlPKh  =  Le benchmarking, outil d amlioration permanente de l entrepriseAAC A  Fd= ?Text Box 3"PK![Content_Types].xml|N0 HC+jS8 @:Q۸ ??\o<7p]V޷O(I'6E=, ){Ō4>I)q7UuDހǏ)}nL"Mᴸ&g0eSA)΄2';2 WYu7{ɯΒzŘqFrj9K*(]mOlPK!Z,[ _rels/.relslj0 ``t_Pƈ[>,dgzjǎ?I'f#®Pb-\/Ƿ0Z]nLnp__3.iJV KQBiDžrL,Vʌ/7р4`ANar+m;E/'3U Aںv83/PK!o+drs/downrev.xmlDJ0C8w[RU1t&$5[/omNNB15^IߟbB$\(jy5Y`tL+S*cb\fS>CUs۞ 1 hj>Vk^?ok3X#Kl׏.UR΋X| 90f |PK-![Content_Types].xmlPK-!Z,[ _rels/.relsPK-!o+drs/downrev.xmlPK  P ,$D 0 dlQuoi Benchmarker comme processus des services gnraux ? Une fonction part entire , une fonction transversale : logistique, comptabilit, achat de fournitures, nettoyage, gardiennage& Une pratique utilise : responsabilisation du personnel, systme de suggestion, tablissement contrat prestataire& & < 2 :cM^ 7  Ht= ?Rectangle 4  Ra     T = ?Rectangle 5 { >Isabelle BONNEAU-BLAIRE IQUALLYS (i.blaire.bonneau@wanadoo.fr)??c  ? H  0޽h ? 3f___PPT10+ksD~'  = @B D9' = @BA?%,( < +O%,( < +D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*<%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*5%(+A  0 9(    @= ?TEspace rserv du numro de diapositive 4"SMPK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!E 4 drs/shapexml.xmlVQo6~@upm˲U؉^`|(5E$;vGvZEQihcx}wǼ}+ q&tfrW aֹy9(EwW?aUWnekQ{c*q0KVV8=x Tn덺%Hͯ*]V KVv]X&c` %udٗg'5ul %TI/ż^B1V1ӝlڜ[r-<"˴yo>ꆄkLGy+ڛˮ幉PM(8(g{xECbYQ0C(B0Lȳο]p+2*yi3J AQsJeJ(4:Eq#Ƒ\,U 5X'B7xK;AW_0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!@drs/shapexml.xmlUێ8}i몇@Q73#-DzJ@ {lKj5rlW:ut$ cK˙PK7cά#JLQXiۇzbkN):WO:mEEЦ"tj#P.d;p'x+{گ +s2˙ E,6R>ﴁq!v͆K6&gZzSϷM<_r_NB>zܱFtRpAnp7nۍ1'\j Sj{`z8w1ua"ucܣѨ? !Z:1i,E)T K$,.ruU7ROQGJ_0"2{ ;CW^ GC͒_{ TsZ@RN̙b&TIP_Mm{>MfcД'l!K<Ѯc2%QEP)NCІС2 c DT9&?$7Y.gJyтV!lI^A>T?U2nU" I~(Ypz$>X&y= q^뮩J/##dnk2AOZ1r+lrQR: g;ag6ʓjY/aƔb{EmRP8)*"ߜ%$.A7Q(oэ&/,YSjS (Ez9FɚMzVpj0XomT+jed2c )L8KmT:-+C]m~#(Jrf92ꢉ4p3}z '(eϋ´PK!R)drs/downrev.xmlDJ@@nĖmJQB=Nlhv7]įw0 ox`qkL'r׵|on bBaX`}tޥJBX'%kس62ϲ;iv`K˲e=><;:=DC?ΧUhny@Cc91PK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!@*drs/shapexml.xmlPK-!R)drs/downrev.xmlPKh  =  Le benchmarking, outil d amlioration permanente de l entrepriseAAC A  F8T ?Text Box 3"PK![Content_Types].xml|N0 HC+jS8 @:Q۸ ??\o<7p]V޷O(I'6E=, ){Ō4>I)q7UuDހǏ)}nL"Mᴸ&g0eSA)΄2';2 WYu7{ɯΒzŘqFrj9K*(]mOlPK!Z,[ _rels/.relslj0 ``t_Pƈ[>,dgzjǎ?I'f#®Pb-\/Ƿ0Z]nLnp__3.iJV KQBiDžrL,Vʌ/7р4`ANar+m;E/'3U Aںv83/PK!^5drs/downrev.xmlDJ1E!M*j۵iAZӝ&Yn}p.gl'Nx@<h}LAĄ58rqy1ǂmM ЦRƪeq{v>XL ,UAZ4./sjx>u35JJD!?wLz2'36 90f r PK-![Content_Types].xmlPK-!Z,[ _rels/.relsPK-!^5drs/downrev.xmlPK P],$D  0 4jDontologie Le code de conduite europen de benchmarking Pour contribuer l efficacit et l thique du benchmarking, les personnes et les organisations se mettent d accord entre elles pour rester fidles aux principes suivants : Principe de prparation Principe de contact Principe d change Principe de confidentialit Principe d utilisation Principe de lgalit Principe d achvement Principe de comprhension et d accord 2/(2y 2=ca/asa&    H T ?Rectangle 4  Ra     TlT ?Rectangle 5 { >Isabelle BONNEAU-BLAIRE IQUALLYS (i.blaire.bonneau@wanadoo.fr)??c  ? H  0޽h ? 3f""___PPT10"+ `D|"' = @B D7"' = @BA?%,( < +O%,( < +Dn' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*%(D' =+4 8?\CB#ppt_xBCB#ppt_xB*Y3>B ppt_x<*D' =+4 8?dCB1+#ppt_h/2BCB#ppt_yB*Y3>B ppt_y<*Dn' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*%(D' =+4 8?\CB#ppt_xBCB#ppt_xB*Y3>B ppt_x<*D' =+4 8?dCB1+#ppt_h/2BCB#ppt_yB*Y3>B ppt_y<*Dn' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*2%(D' =+4 8?\CB#ppt_xBCB#ppt_xB*Y3>B ppt_x<*2D' =+4 8?dCB1+#ppt_h/2BCB#ppt_yB*Y3>B ppt_y<*2Dn' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*2N%(D' =+4 8?\CB#ppt_xBCB#ppt_xB*Y3>B ppt_x<*2ND' =+4 8?dCB1+#ppt_h/2BCB#ppt_yB*Y3>B ppt_y<*2NDn' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*Ne%(D' =+4 8?\CB#ppt_xBCB#ppt_xB*Y3>B ppt_x<*NeD' =+4 8?dCB1+#ppt_h/2BCB#ppt_yB*Y3>B ppt_y<*NeDn' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*ez%(D' =+4 8?\CB#ppt_xBCB#ppt_xB*Y3>B ppt_x<*ezD' =+4 8?dCB1+#ppt_h/2BCB#ppt_yB*Y3>B ppt_y<*ezDn' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*z%(D' =+4 8?\CB#ppt_xBCB#ppt_xB*Y3>B ppt_x<*zD' =+4 8?dCB1+#ppt_h/2BCB#ppt_yB*Y3>B ppt_y<*zD4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*%(+ *  0 >6(    ;T ?TEspace rserv du numro de diapositive 4"TNPK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!$ drs/shapexml.xmlVn7;~,!Rjgw#.%u ((">3} Pl'FǼÙЩɤ^y3Ag1?߼]9v%ڍ˘o/K7֔B^nlv.pB{P^3h 5nU.-Ynib5rJH/N3* I(^xc~?1{ c059YxD >Iib]  sטzs=H7V7!}nKL3,p_!E^OX=Kѡ׽CpwB0Lȳ]s+R*yi3J] AQK eJ(nd3@m,F>K#e(Hy߮2lIqcgPp L]G(B>}XDaNzejN֘'GsqE0E ~Wezla'زգjo QίAK! G7KQK`l4v us*8-1?@zjp'}-`'v͍Ham<itCIܔ+e{c<޽5I5Ua`MɜcNFI0F4IP{2L5uz6jv/Ѭ?tpP?%{ÈRL?Ba$L~),`w_=K+oPK!j'drs/downrev.xmlDAK@aM--H ⡵z$6w60xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!잔drs/shapexml.xmlU]o*7}`ʅP$z+A>^z{l/CU[؞9sC^ZW=ᷟI-L^̈́2q<霔rӟzǮfجݸqb++rL-5|y,S[qQ:nwЩ|~]/m~iY#Qp½+)FI60!$0bld[zEafQ-4-n֚׭܅׸3<%kȥ2/&߻vc j]ƇV?Ʀ(F]t8῎n0:3p8_ `8@+b@'"Qe>/?3eٞԄF}QET&@?<RF$}oAqb٫%ݐEݽݰdT3Z@Ny/!4TS[_Y04٬T@hױq(QAP")NCƲС" c D9&?6Y.o-m%-Ep cܒ |֍-aF1F VRĹ0g_GCU>mEQ̸EƖ5Uݗ͖x7}x;uR^_ {`,U2/;>`c !܌/PK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!잔*drs/shapexml.xmlPK-!sdrs/downrev.xmlPKh  T  Le benchmarking, outil d amlioration permanente de l entrepriseAAC AX  FYT ?Text Box 3"PK![Content_Types].xml|N0 HC+jS8 @:Q۸ ??\o<7p]V޷O(I'6E=, ){Ō4>I)q7UuDހǏ)}nL"Mᴸ&g0eSA)΄2';2 WYu7{ɯΒzŘqFrj9K*(]mOlPK!Z,[ _rels/.relslj0 ``t_Pƈ[>,dgzjǎ?I'f#®Pb-\/Ƿ0Z]nLnp__3.iJV KQBiDžrL,Vʌ/7р4`ANar+m;E/'3U Aںv83/PK![Ѐdrs/downrev.xmlDAK1F!&emZD Hk븙750i8Rd ~;Q$j`sj)Scc6D&}/+nGe@ҷk󺾶O˝SjZw 2pWWlJTU-vul0eJ`-PK-![Content_Types].xmlPK-!Z,[ _rels/.relsPK-![Ѐdrs/downrev.xmlPK  P ,$D 0 Une dmarche d amlioration comparative structure Il n existe pas un mais plusieurs modles Les 5 tapes de MOTOROLA Les 7 tapes de BRISTOL-MEYERS Les 10 tapes de RANK XEROX Les 15 tapes de RENAULT et bien d autres encore& 5 2-   4c    HKT ?Rectangle 4  Ra     TcT ?Rectangle 5 { >Isabelle BONNEAU-BLAIRE IQUALLYS (i.blaire.bonneau@wanadoo.fr)??c  ? H  0޽h ? 3fv n ___PPT10N +ksD2 '  = @B D ' = @BA?%,( < +O%,( < +D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*b{%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*{%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*%(++,  0 !(    DtT ?TEspace rserv du numro de diapositive 4"SMPK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!\ drs/shapexml.xmlVn7;տu ;V@5Aγ\ܒ\Yrs:]INESCsșo~n_(Ic}LdRcas< "z[N]v2iҍ(1и[ǥ]K+<*T;tWxޭʥ%+--Y1C޺R˳v̲xyeeJ㤗;\B16{ c059ÿ9@|.Ŋ>1zqh Gb>ȧ`¾I^`EeS5Ѽ"iЫ2= q lh(;@)nȮa @+PRHǑRFԒE(`8H &5Eq k_{ Xk FY8#pfl@q,+PR7tzb$ ǵȿ=1?r~nR(&dα~d" XR\eah9FNw۟ɤ5D֨3/yD"h"+۪]ք ^1mk~obKj·鉲r7j g[aA c1iIxI'kXaJ֘lZ82 X'њB߇D`D鈩p6#KTe!yoܣ$3՚`$ 9NN!QC_a;h5Вc󙕠p(l:!@+_ PԽa )b$L~),`w_=K+PK!j'drs/downrev.xmlDAK@aM--H ⡵z$6w60xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!vdrs/shapexml.xmlUMo8@HĀc1([5E$Hah7f3o<:T텱VSLLL_ϋ;ά#JLQXiۇzbkN):WO:mEEЦ"tj#Pd;p'x+{گ +s2)Zdb#NYlgldzAoaJ67|ă1e+(3 O*skdJ'G)ǃp߶c4nTkC49g4EN^&R88=0!V2_RIR4lOr -R*WOp# u~FD|oAqbhً!hȠYBwǽ܎ؘkOzQM5רT!)Ϝ9m{jrKԙƺdjM0Myɖjh:6l#i]_%4? m( ,C0{@JcIrx4ymh-h.[h‘Cn3)^5*a9:[e.rx{x /q7m@C5m׳@t48Jci4+Ӷk M\wMUV{!E!sXC^/ zЊ!͔+OWX@r]H;DD7NdT6fMyeN'`_d%k6YuB`yYSʌ%,3.]]PUJp|dtu(ə}l&78Qi?PK!Ńh6drs/downrev.xmlD_K0GCo.m10|]sׄ5Iĵ|˹gLNvV@>ɀԶ񾺺"Z$` Kz6,Il(Q-9"aZ7k.=In^d 7mZPғ2ɲww}Nˋa,s}\_իL-u>vx^ H^@ L PK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!v*drs/shapexml.xmlPK-!Ńh6drs/downrev.xmlPKh  T  Le benchmarking, outil d amlioration permanente de l entrepriseAAC A;  FlT ?Text Box 3"PK![Content_Types].xml|N0 HC+jS8 @:Q۸ ??\o<7p]V޷O(I'6E=, ){Ō4>I)q7UuDހǏ)}nL"Mᴸ&g0eSA)΄2';2 WYu7{ɯΒzŘqFrj9K*(]mOlPK!Z,[ _rels/.relslj0 ``t_Pƈ[>,dgzjǎ?I'f#®Pb-\/Ƿ0Z]nLnp__3.iJV KQBiDžrL,Vʌ/7р4`ANar+m;E/'3U Aںv83/PK!X)drs/downrev.xmlDAK1FBCMZYk"R] mnB7ɚv qxx`;vw&c\q)# '\.X*t:lS˲%XkǾ'YŔrS!nEƞ4폕5k.jgzkJʫX!g7Q}VOr`L$1/PK-![Content_Types].xmlPK-!Z,[ _rels/.relsPK-!X)drs/downrev.xmlPK P ,$D 0 Conditions de russite d un projet benchmarking: Volont du management Structurer le projet Bien connatre le processus benchmark Impliquer les acteurs des processus concerns Ne pas se disperser Persvrer et ne pas brler des tapes z3 2 2 2c    HT ?Rectangle 4  Ra     TfT ?Rectangle 5 { >Isabelle BONNEAU-BLAIRE IQUALLYS (i.blaire.bonneau@wanadoo.fr)??c  ? H  0޽h ? 3f___PPT10+ksDn'  = @B D)' = @BA?%,( < +O%,( < +D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*3K%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*Ka%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*a%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*%(+#  0 (    T ?TEspace rserv du numro de diapositive 4"SMPK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!h drs/shapexml.xmlVn6?^ۊ* ;S<(5E$)AXg(.Ea8̼fvb[a4:w΄M!*>zל9eH^8cW3<ݸNz|-*pL-4VqiW '*Տ~RJo’o"XC!\ ` }}aEtSX q˭`1w}fUa t&߸.g79Oe|XBC‡5T<_L@MeWD&S L =QDQBX’SƔdSmꇉPt͏LX^>]>|%#HGL#g.XE/{z\`FW&X+IBfήcp'am(Z ئ|b%( kNn*J2wo6xqCoG(o u_lF t تW'5~O꛿PK!j'drs/downrev.xmlDAK@aM--H ⡵z$6w60xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!̔drs/shapexml.xmlUMo8@HĀc1([5E$Hah7f3o<:T텱VSLLL_ϋ;ά#JLQXiۇzbkN):WO:mEEЦ"tj#Pd;p'x+{گ +s2)Zdb#NYlgldzAoaJ67|ă1e+(3 O*skdJ'G)ǃp߶c4nTkC49g4EN^&R88=0!V2_RIR4lOr -R*WOp# u~FD|oAqbhً!hȠYBwǽ܎ؘkOzQM5רT!)Ϝ9m{jrKԙƺdjM0Myɖjh:6l#i]_%4? m( ,C0{@JcIrx4ymh-h.[h‘Cn3)^5*a9:[e.rx{x /q7m@C5m׳@t48Jci4+Ӷk M\wMUV{!E!sXC^/ zЊ!͔+OWX@r]H;DD7NdT6fMyeN'`_d%k6YuB`yYSʌ%,3.]]PUJp|dtu(ə}l&78Qi?PK!1!drs/downrev.xmlDAK1FC[RMKUxhqnB7nz=oxoMvVt#[:m%}3"Z$`hty+$6(@R0q Ď$75ϳl j6I)q7UuDހǏ)}nL"Mᴸ&g0eSA)΄2';2 WYu7{ɯΒzŘqFrj9K*(]mOlPK!Z,[ _rels/.relslj0 ``t_Pƈ[>,dgzjǎ?I'f#®Pb-\/Ƿ0Z]nLnp__3.iJV KQBiDžrL,Vʌ/7р4`ANar+m;E/'3U Aںv83/PK!6drs/downrev.xmlDN1EMfH| (Yvv۸m6>L͙/{۲h0 `*k$>^nńNaIPbp5Bi%.(AJ8j,|,-b-4vT}ުDY#(J) X>?Wsojrdz^_>Q;s3PK-![Content_Types].xmlPK-!Z,[ _rels/.relsPK-!6drs/downrev.xmlPK  P ,$D 0 Conclusions : Le benchmarking c est s amliorer en s appropriant les bonnes pratiques qui sont notre porte. Le benchmarking consiste se comparer non seulement ses concurrents ou en interne, mais aussi des entreprises aux antipodes de son secteur. D 2c    HT ?Rectangle 4  Ra     TT ?Rectangle 5 { >Isabelle BONNEAU-BLAIRE IQUALLYS (i.blaire.bonneau@wanadoo.fr)??c  ? H  0޽h ? 3f___PPT10+ksD~'  = @B D9' = @BA?%,( < +O%,( < +D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*o%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*p%(+)  0 <4(    0T ?TEspace rserv du numro de diapositive 4"RLPK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!@ drs/shapexml.xmlVn6?^˲xUIop#΢D٬)R%)Nw:Cvv(uO !g7ü{ )8:7ԫz&9eH^8SW3<ݴNz|-*poL-4VqiW '*Տhܯ@j~W^X2Yk0䭫!̾<;a/ϬhngkX!X!6Nz,ݵaU0ݹ7M΅Gt6,VJ^Xd‹p-EAb8RZ2*ÖD>qhh GRv$ȧdt¾^`Ees5"i?:? q lQPwfZ|7@(~Ĺ#盁%+P6P[q9LP+) [>u־0v-WHam<iht׷CIܔENעx{UvFه]5kOGsew8;gm'Ѹo']BCx09MFè܌EIz,dz/yD*h"+] ^)/movob?Hhe-Kۤ\cDYYStnEӤ%,0% { kLI6F~XEHihKߵ^,q0"t48reP|8AQnfq_`$ 9ʎ!AǻCmc;;h5Rc++APXu"tCPW>?U'{ÈRL?B??H+b3RXVW:1{MW_ PK!j'drs/downrev.xmlDAK@aM--H ⡵z$6w6I)q7UuDހǏ)}nL"Mᴸ&g0eSA)΄2';2 WYu7{ɯΒzŘqFrj9K*(]mOlPK!Z,[ _rels/.relslj0 ``t_Pƈ[>,dgzjǎ?I'f#®Pb-\/Ƿ0Z]nLnp__3.iJV KQBiDžrL,Vʌ/7р4`ANar+m;E/'3U Aںv83/PK!0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!5 =drs/shapexml.xmlT[o0~G?X~E])RU;#:q&Աt~=t< ypα;Ft6:篇I-LQMƿq邔2v-*; dCR4mI/uGËACSһ]Hұhtf]I(6J1![GCM)> i!s4 s桒Tx SXl"P%9g|<_]\4,#Mߚ0I?\P {?ZrN}|ᅭ,@HÝYWde‡lb; :Pn$#PCnJ"PHR⬐=v%-&pKMRZa\t ؓeww[(iwDV>AM ׿L}5o׏Gr4F w XΏe3D۶ E/|=`qp':6.rC:Qmqz؜q7Q~Ll[qå3LoLIJvbJSyT׷ݍ7.e-A tr3)Yj$6H֭@PGN`F]}Y^AQn]&mz]Rm SߥV&}V3[Qͩ9/S秊K:~&)@{uH?qK,:8iwvPK!%drs/downrev.xmlDN0EH5HC@uC!%O&MzF,`9sY'Ӌ|Up9K@l`[=\܀YRp3` *hc2)Cݒ0sYv|Fj^I2; -tR/ۻ}՛i7yRJMHSu4_%~t.0D XuYPK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!5 =*drs/shapexml.xmlPK-!%drs/downrev.xmlPK `}  V  \Ides cls retenirC     T$V ?Rectangle 5 { >Isabelle BONNEAU-BLAIRE IQUALLYS (i.blaire.bonneau@wanadoo.fr)??c  ? H  0޽h ? 3f  ___PPT10 +ED '  = @B D ' = @BA?%,( < +O%,( < +D' =%(Dh' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*%%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*%%(D' =%(Dh' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*]%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*^%(+Vw 0 2x202(  Q  N1V ?Rectangle 8"0*PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!ڋfdrs/shapexml.xmlW[o6~@H}F" nv=D٪)R#)_R~iA94y[Rl-+Nx]33zF9/t.2;7|Ǯf8ݸNzl)+ޙZjVciJ'*wםJ*SKRZV pE3BI6Vԙޛ-@ 4\ IH' zn+5`k?p/ir7ⶰչUS ~@#g_~HXn=ˠ^Bu Řfm$٨]pHOzPK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!o drs/shapexml.xmlVQo"7~` A9דhB>{wa^wTU>U2c773C^ZWw=ΤNMV觘L8s^L(ȅ7?𾚺v*[iҭ,{g*[ }VV:TnuKQh~~S-Y~mY, G4E thkҫ٧28|wYz[ukڡV,HABa,lu2C)^TͨLݫoށMo&* hG"Zl-@~wg]W,骛PK!Qdrs/downrev.xmlDQK0Co.UlHE[۵mMIp['ۋ`+e k voۋ[!"k#XNOk7rI*"A8䨠qȥ uG ĩkSʲipzp[ezǧ-7RgHSنA4/ot!WܒiPK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!o *drs/shapexml.xmlPK-!Q/drs/downrev.xmlPK3^ ` l*b    P\V ?Rectangle 10"PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!,N- drs/shapexml.xmlVn6}/@u%Υ*$hSqAI͚"U%_3xA[1z!̙ Ӷl-Wd|ϙ4-Ydk|ͻ>6c0l6~d|B3|l# tuXEqKDZeefH*STKΌr& Xh}Ȟ53wT:A_a~vh~ 9YJQzzKmDl\}*> VCܣ+d Gc ~88?$E',giO蠌;d** 9T ӪuD SFGA(dML>eA9~_{hDи(Cw+LfP}?F#3EL?gXkL[[KYf<,+* [7"L̼)D|)\ӥ5|)ZvmLv>={"%1A"ZI , z 2%S^`jJY=|+sVʚpS0L 18>*Mt&", 0ڋŝ1ho/v6o{FZv|aYU:Y, %B^WmjJ"Wa F4s|7pAWS+HcQl%]Dq!'N1th,K\+nꬭH&`Ԭ`V%IJBئ*60A[l1_Dkdh U*KEtD"?ΎxrNLwr6vDn(b)c8y_3)Ҩ+ ) Kq *H iߚ騡9}kҷ&ŕ_}Ԥ_a,+ o DPK!"˜drs/downrev.xmlDN0EH5HU0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!Dx drs/shapexml.xmlUMo6 x-/D^$0vb$QcTgEwh 9Ùyf|TIvƖZ%˙PKK͘3H$ ? ?~龞ښYisӱ^Td?Z(T䠚]6 !P%;nwةT|qSʰ2OdؿCpE®E$vR>vхRg&C%3*|SWRz{D罠c_sUHR;2sf[:)8 8%|П &QrF0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!xW(5drs/shapexml.xmlWn6?'~ n JbcTO0@.ǼaaJuKGUj J< >r Cr` I>3g8Et"v_\ݚMZY Z4*{l-2Ƕtms܊5/ā:^8n Y%ݴJ4($e6Y>x0of| 9J;@:JcP?($cTe(c҄lv {Cpdi&\`( ga2ggZ._%,}%h]Vn*=OSY)e ~Z .C{%Sx8a1#Rj+}hO3bM:ϚЍ_mToPaF߅IguRb @vMƊ!!ɂ~ԙ _8dFfۊ25ë%ۗ* Oԉ0^Q /_M09O/?]On5_Tn0 AC v1M``$^Zc-$HrGюa~ (<8 R nAӎ4p 2w՛N stllmH]|rm4vΖ&XtAOڳ97(4RM~ej<%[_f E)WSHƨo{ߘ#rOG]CTœ Ok0SQk>!g$XKz3w ExgadKqE_*%ZPdwir(x˳ uҠIx̾eF֢%E`@Ze޷b〖1+(ƚHHp4锽~NT9 N" O={,f6AD]=ĻZ8+vV[܂H`Tq yկ1qj."u;BsM*p[!#, 9lšTgHozq]}v/<W>/,PK!@drs/downrev.xmlD]k0nvEԁPx׼&)I/x.<ɺh^tid+e y[IgS̤;_.C]ƹ+kRz# }%U$r5v<~nX/bYMu),ހy _ZIa:;|]l#stm)PK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!xW(5*drs/shapexml.xmlPK-!@mdrs/downrev.xmlPKu  <$D 0 V  La Mthode en Quatre Phases 1 Planification 2 Collecte 3 Analyse 4 Mise en Ruvre45C$6A R H  0޽h ? 3f~DvD___PPT10VD.LC+|3D*D' = @B DC' = @BA?%,( < +O%,( < +D' =%(Di' =%(D' =4@BB+BB%(D' =1:Bvisible*o3>+B#style.visibility<*-%(D' d=-g6B fade*<3<*-D' =+4 8?\CB#ppt_xBCB#ppt_xB*Y3>B ppt_x<*-D%' =+4 8?pCB#ppt_y+0.31BCB#ppt_y+0.31B*Y3>B ppt_y<*-D' X=+M4 8?CB#ppt_xBC2B#ppt_x+0.0242BCdB#ppt_x+0.0479BCB#ppt_x+0.0704BCB#ppt_x+0.0911BCB#ppt_x+0.1096BC,B#ppt_x+0.1254BC^B#ppt_x+0.1381BCB#ppt_x+0.1474BCB#ppt_x+0.1531BCB#ppt_x+0.1550BC&B#ppt_x+0.1531BCXB#ppt_x+0.1474BCB#ppt_x+0.1381BCB#ppt_x+0.1254BCB#ppt_x+0.1096BC B#ppt_x+0.0911BCRB#ppt_x+0.0704BCB#ppt_x+0.0479BCB#ppt_x+0.0242BCB#ppt_xB*Y3>B ppt_x<*-%())?D' X=+S4 8?CB#ppt_y+0.31BC2B#ppt_y+0.308BCdB#ppt_y+0.3024BCB#ppt_y+0.2931BCB#ppt_y+0.2804BCB#ppt_y+0.2646BC,B#ppt_y+0.2461BC^B#ppt_y+0.2253BCB#ppt_y+0.2029BCB#ppt_y+0.1792BCB#ppt_y+0.155BC&B#ppt_y+0.1307BCXB#ppt_y+0.1071BCB#ppt_y+0.0846BCB#ppt_y+0.0639BCB#ppt_y+0.0454BC B#ppt_y+0.0296BCRB#ppt_y+0.0169BCB#ppt_y+0.0076BCB#ppt_y+0.0019BCB#ppt_yB*Y3>B ppt_y<*-%())?D' =%(Di' =%(D' =4@BB+BB%(D' =1:Bvisible*o3>+B#style.visibility<*-8%(D' d=-g6B fade*<3<*-8D' =+4 8?\CB#ppt_xBCB#ppt_xB*Y3>B ppt_x<*-8D%' =+4 8?pCB#ppt_y+0.31BCB#ppt_y+0.31B*Y3>B ppt_y<*-8D' X=+M4 8?CB#ppt_xBC2B#ppt_x+0.0242BCdB#ppt_x+0.0479BCB#ppt_x+0.0704BCB#ppt_x+0.0911BCB#ppt_x+0.1096BC,B#ppt_x+0.1254BC^B#ppt_x+0.1381BCB#ppt_x+0.1474BCB#ppt_x+0.1531BCB#ppt_x+0.1550BC&B#ppt_x+0.1531BCXB#ppt_x+0.1474BCB#ppt_x+0.1381BCB#ppt_x+0.1254BCB#ppt_x+0.1096BC B#ppt_x+0.0911BCRB#ppt_x+0.0704BCB#ppt_x+0.0479BCB#ppt_x+0.0242BCB#ppt_xB*Y3>B ppt_x<*-8%())?D' X=+S4 8?CB#ppt_y+0.31BC2B#ppt_y+0.308BCdB#ppt_y+0.3024BCB#ppt_y+0.2931BCB#ppt_y+0.2804BCB#ppt_y+0.2646BC,B#ppt_y+0.2461BC^B#ppt_y+0.2253BCB#ppt_y+0.2029BCB#ppt_y+0.1792BCB#ppt_y+0.155BC&B#ppt_y+0.1307BCXB#ppt_y+0.1071BCB#ppt_y+0.0846BCB#ppt_y+0.0639BCB#ppt_y+0.0454BC B#ppt_y+0.0296BCRB#ppt_y+0.0169BCB#ppt_y+0.0076BCB#ppt_y+0.0019BCB#ppt_yB*Y3>B ppt_y<*-8%())?D' =%(Di' =%(D' =4@BB+BB%(D' =1:Bvisible*o3>+B#style.visibility<*8B%(D' d=-g6B fade*<3<*8BD' =+4 8?\CB#ppt_xBCB#ppt_xB*Y3>B ppt_x<*8BD%' =+4 8?pCB#ppt_y+0.31BCB#ppt_y+0.31B*Y3>B ppt_y<*8BD' X=+M4 8?CB#ppt_xBC2B#ppt_x+0.0242BCdB#ppt_x+0.0479BCB#ppt_x+0.0704BCB#ppt_x+0.0911BCB#ppt_x+0.1096BC,B#ppt_x+0.1254BC^B#ppt_x+0.1381BCB#ppt_x+0.1474BCB#ppt_x+0.1531BCB#ppt_x+0.1550BC&B#ppt_x+0.1531BCXB#ppt_x+0.1474BCB#ppt_x+0.1381BCB#ppt_x+0.1254BCB#ppt_x+0.1096BC B#ppt_x+0.0911BCRB#ppt_x+0.0704BCB#ppt_x+0.0479BCB#ppt_x+0.0242BCB#ppt_xB*Y3>B ppt_x<*8B%())?D' X=+S4 8?CB#ppt_y+0.31BC2B#ppt_y+0.308BCdB#ppt_y+0.3024BCB#ppt_y+0.2931BCB#ppt_y+0.2804BCB#ppt_y+0.2646BC,B#ppt_y+0.2461BC^B#ppt_y+0.2253BCB#ppt_y+0.2029BCB#ppt_y+0.1792BCB#ppt_y+0.155BC&B#ppt_y+0.1307BCXB#ppt_y+0.1071BCB#ppt_y+0.0846BCB#ppt_y+0.0639BCB#ppt_y+0.0454BC B#ppt_y+0.0296BCRB#ppt_y+0.0169BCB#ppt_y+0.0076BCB#ppt_y+0.0019BCB#ppt_yB*Y3>B ppt_y<*8B%())?D' =%(Di' =%(D' =4@BB+BB%(D' =1:Bvisible*o3>+B#style.visibility<*BR%(D' d=-g6B fade*<3<*BRD' =+4 8?\CB#ppt_xBCB#ppt_xB*Y3>B ppt_x<*BRD%' =+4 8?pCB#ppt_y+0.31BCB#ppt_y+0.31B*Y3>B ppt_y<*BRD' X=+M4 8?CB#ppt_xBC2B#ppt_x+0.0242BCdB#ppt_x+0.0479BCB#ppt_x+0.0704BCB#ppt_x+0.0911BCB#ppt_x+0.1096BC,B#ppt_x+0.1254BC^B#ppt_x+0.1381BCB#ppt_x+0.1474BCB#ppt_x+0.1531BCB#ppt_x+0.1550BC&B#ppt_x+0.1531BCXB#ppt_x+0.1474BCB#ppt_x+0.1381BCB#ppt_x+0.1254BCB#ppt_x+0.1096BC B#ppt_x+0.0911BCRB#ppt_x+0.0704BCB#ppt_x+0.0479BCB#ppt_x+0.0242BCB#ppt_xB*Y3>B ppt_x<*BR%())?D' X=+S4 8?CB#ppt_y+0.31BC2B#ppt_y+0.308BCdB#ppt_y+0.3024BCB#ppt_y+0.2931BCB#ppt_y+0.2804BCB#ppt_y+0.2646BC,B#ppt_y+0.2461BC^B#ppt_y+0.2253BCB#ppt_y+0.2029BCB#ppt_y+0.1792BCB#ppt_y+0.155BC&B#ppt_y+0.1307BCXB#ppt_y+0.1071BCB#ppt_y+0.0846BCB#ppt_y+0.0639BCB#ppt_y+0.0454BC B#ppt_y+0.0296BCRB#ppt_y+0.0169BCB#ppt_y+0.0076BCB#ppt_y+0.0019BCB#ppt_yB*Y3>B ppt_y<*BR%())?+H 0  33P2(  Q  NyV ?Rectangle 8"0*PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!ڋfdrs/shapexml.xmlW[o6~@H}F" nv=D٪)R#)_R~iA94y[Rl-+Nx]33zF9/t.2;7|Ǯf8ݸNzl)+ޙZjVciJ'*wםJ*SKRZV pE3BI6Vԙޛ-@ 4\ IH' zn+5`k?p/ir7ⶰչUS ~@#g_~HXn=ˠ^Bu Řfm$٨]pHOz0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!f|' drs/shapexml.xmlVێ6}/ 8ދm`;iwa[([]TIʗ-=C&"S}!93C/J cLd^ק g eA:O﫱k7bw.Rw{XuIGRuUwJoW’>nYGiQ"RVnCfиBܤϮ$ ̊ EB}D7 ʉf"s5t#b ͗,Kv EMmy)>J9CWQ9; GЉ{aЏ+rH1z󟤹bnTTl)NBK)9*}5,LeozHb,PdꓼTTف.J7ŇFc_8Y:tJgӇpt=¾I^躜jY<1g+* SVJDZ>je(GڈJ~K7@(Wq|7Zv҆ ڂ P )B1 So9d$K<)zj~%‘Vr"3ZL+E*WԳ N%J1׾N$&L٧} 6W/'im'M/1X6.Ira$Gh؉3un6~ {0*v]j.^4CbISc&[ 5x6}B|%<Sc6َ%K<(i\75* svBc9x[unM[;j%)hB(N~U +HьԽa)ځQiv$ 4wYPK!Qdrs/downrev.xmlDQK0Co.UlHE[۵mMIp['ۋ`+e k voۋ[!"k#XNOk7rI*"A8䨠qȥ uG ĩkSʲipzp[ezǧ-7RgHSنA4/ot!WܒiPK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!f|' *drs/shapexml.xmlPK-!Q-drs/downrev.xmlPK1^ ` l*b    PrV ?Rectangle 10"PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!,N- drs/shapexml.xmlVn6}/@u%Υ*$hSqAI͚"U%_3xA[1z!̙ Ӷl-Wd|ϙ4-Ydk|ͻ>6c0l6~d|B3|l# tuXEqKDZeefH*STKΌr& Xh}Ȟ53wT:A_a~vh~ 9YJQzzKmDl\}*> VCܣ+d Gc ~88?$E',giO蠌;d** 9T ӪuD SFGA(dML>eA9~_{hDи(Cw+LfP}?F#3EL?gXkL[[KYf<,+* [7"L̼)D|)\ӥ5|)ZvmLv>={"%1A"ZI , z 2%S^`jJY=|+sVʚpS0L 18>*Mt&", 0ڋŝ1ho/v6o{FZv|aYU:Y, %B^WmjJ"Wa F4s|7pAWS+HcQl%]Dq!'N1th,K\+nꬭH&`Ԭ`V%IJBئ*60A[l1_Dkdh U*KEtD"?ΎxrNLwr6vDn(b)c8y_3)Ҩ+ ) Kq *H iߚ騡9}kҷ&ŕ_}Ԥ_a,+ o DPK!"˜drs/downrev.xmlDN0EH5HU0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!4 drs/shapexml.xmlUKo6 x-~įI5E$H*{[4e|OdGalU{ T]L8TNR+멭 ;WO;EE]MEuj#PUvGJgxJ7x){: +s`GCQT!Zd@y5> Kl 3R|)A.==c^Pn1vW X=zܹ̙mAnp7ot#o ې8MO7=MuQ0M-gg 'G@Sqr,x<`7#Ĉ#Swz;Ģ;6iٳ!0nnȀ4w\PC\ߤ7ZjS΢8wPLW5ԙ}.n{LͼpjfOt\Z+~mHDZqgwRJ:MLlH , 1A$ü_9Et2v^R=C=&YpめZ5*Cȱ{TVcGu0 Q_ھpbަ\)6@ +-8Jci 6+ޏ7M2^+ŁJ[ѤIBAMy~Pz$€h|{H)[P=߲7ܭEmRPx^Rղaͯhvb9)St;+QXĻ ,YS )\L[b9ɚ]z  ^K{y;ֻRj0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!ɦ-,drs/shapexml.xmlZMo6 x-Nl#" q#USJR_8A.A!!gE6l#ʹާ.gB:ӌxw6:R IČ埯~ᲘڂabWN+ 0jCEw0FVO+ӊdF9DIΞ sWI_C$ 袏9GTjF*ƪ38=̎u^e{AKa{A`I^/WT @u>懲[-Yy$$P-ǮA|r2shE}! 7@ `d*A%^?vD-_ x]5K\ݘu9]IY61kQj*hx;!,;PFEA(xN{GVT3@2`%3 hdrҘk#;8 ъ{0bh:T){X:k<;д!,2rgVxj{pXDWP dkЋl- "WO-sg]_BG^bz[ж:N]Lʁ2Kÿm+ZR"MOѥfJY$K@ |IT>RPڡ.ߨ-窎T鍯!S[߅IHgE!@vE t9`O:}7:L}9<ܑ\"mᵲlJhj_dA@ T1T?mDÔl_l|[g#[w70@[/vp_m> |q>Yp~asȔhN>dGfFKGDK{h Ȕh R[ ?<TKn0 mJO@(;QŚ" J윾CRq GČJ=zn}L9=]~/V8?SlEoQUK<8{l%O +9wwxqw)SgDA9n, E/n[P@[`J+JXq/ƂӠBP2);[kB Uy+cx&rr%TޔYXp :mcZx8&ϿfhjK;*/4hPOr.^,KEo*c}S{hAI58 ѤuQ1 RĬ:jt'zo#9`ûPIPtqfđ.C?uz)iz4bq e3niV<0ؿ}mSHD$4bD{T.{J{(i?+0^{+N8JDɉ[|1g`(/fD#!tm 9D?!O©tx@i)sm_ |'|2SF /PK!Eqdrs/downrev.xmlDAO@F&͐x-),FEcjw]{'8y͗ię|U0$ N׶Tp BDq\)rѻc輏` *bl3)CQ0p-YfG F>}) M#GI2k ޟv}x٬itU~gwzUϚ[tA; \ ?PK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!ɦ-,*drs/shapexml.xmlPK-!Eqdrs/downrev.xmlPK  <$D  0 V  0Planification 1 Choix du processus 2 Choix des acteurs 3 Recherche du ou des FCS (Facteurs Critiques de Succs) 4 Recherche des partenaires potentiels 5 Validation des partenaires8ZZC$A H  0޽h ? 3fnf___PPT10F.LC+kV D' = @B D' = @BA?%,( < +O%,( < +Dn' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*$%(D' =+4 8?\CB#ppt_xBCB#ppt_xB*Y3>B ppt_x<*$D' =+4 8?dCB1+#ppt_h/2BCB#ppt_yB*Y3>B ppt_y<*$Dn' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*$8%(D' =+4 8?\CB#ppt_xBCB#ppt_xB*Y3>B ppt_x<*$8D' =+4 8?dCB1+#ppt_h/2BCB#ppt_yB*Y3>B ppt_y<*$8Dn' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*8q%(D' =+4 8?\CB#ppt_xBCB#ppt_xB*Y3>B ppt_x<*8qD' =+4 8?dCB1+#ppt_h/2BCB#ppt_yB*Y3>B ppt_y<*8qDn' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*q%(D' =+4 8?\CB#ppt_xBCB#ppt_xB*Y3>B ppt_x<*qD' =+4 8?dCB1+#ppt_h/2BCB#ppt_yB*Y3>B ppt_y<*qD4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*%(+`F 0 a3Y3p2(  Q  NV ?Rectangle 8"0*PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!ڋfdrs/shapexml.xmlW[o6~@H}F" nv=D٪)R#)_R~iA94y[Rl-+Nx]33zF9/t.2;7|Ǯf8ݸNzl)+ޙZjVciJ'*wםJ*SKRZV pE3BI6Vԙޛ-@ 4\ IH' zn+5`k?p/ir7ⶰչUS ~@#g_~HXn=ˠ^Bu Řfm$٨]pHOz0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!( drs/shapexml.xmlVM6 x-k#iwaLI.E$-MES=x潙߾;up&ub\o#iѺyS?IrJMˈ/Kv)^fl!WY5ĿZq@a|HfC\9vRvyF#x7 -nG,c{4A#g'ؽ:1G8x ƣް)!!:AQ1(JL~ 5xcB|% <SalvŪkFQn9M5* sv_Bs9\x? [-unE;j% h\(N~U + ݒ{ S;=DeHDKhAן%0]y PK!Qdrs/downrev.xmlDQK0Co.UlHE[۵mMIp['ۋ`+e k voۋ[!"k#XNOk7rI*"A8䨠qȥ uG ĩkSʲipzp[ezǧ-7RgHSنA4/ot!WܒiPK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!( *drs/shapexml.xmlPK-!Q-drs/downrev.xmlPK1^ ` l*b    PV ?Rectangle 10"PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!,N- drs/shapexml.xmlVn6}/@u%Υ*$hSqAI͚"U%_3xA[1z!̙ Ӷl-Wd|ϙ4-Ydk|ͻ>6c0l6~d|B3|l# tuXEqKDZeefH*STKΌr& Xh}Ȟ53wT:A_a~vh~ 9YJQzzKmDl\}*> VCܣ+d Gc ~88?$E',giO蠌;d** 9T ӪuD SFGA(dML>eA9~_{hDи(Cw+LfP}?F#3EL?gXkL[[KYf<,+* [7"L̼)D|)\ӥ5|)ZvmLv>={"%1A"ZI , z 2%S^`jJY=|+sVʚpS0L 18>*Mt&", 0ڋŝ1ho/v6o{FZv|aYU:Y, %B^WmjJ"Wa F4s|7pAWS+HcQl%]Dq!'N1th,K\+nꬭH&`Ԭ`V%IJBئ*60A[l1_Dkdh U*KEtD"?ΎxrNLwr6vDn(b)c8y_3)Ҩ+ ) Kq *H iߚ騡9}kҷ&ŕ_}Ԥ_a,+ o DPK!"˜drs/downrev.xmlDN0EH5HU0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!\d drs/shapexml.xmlUMo6 x-'vȋĀF`n{\$֚"Ur>A!g8o|㱖 JC3r]Tj?61g֑*Hj%R~}3 &;Ig~ЍP+A5^cʑCZ~WSOúY/OaU,7׷3E5D[)X{a!Y|o;4_; L_ r M<w U4;N Pl*'Gǔ(|yK؆ir,MLi˒!x 9;f<{4Gr\FdGs(#gLQ'?4j gφ% D C sAg&Qm=2TTWSqřrn-Ժɽsiu_dŔ;P;jD0:_K۠F#Һ;'PifbCZOMfrayA8T "-Y! e뗎y϶V!8ed}0ɪ ԲU9D'ܣM;Sy o6kglج]98+OXiQMZ~i?`vU?WTd\WX`/T؊&mB j= q@gGʯMY߂_ni.lk7;T2&OUo~E aY'ENxfl͊_QGNG`ڒQ/ d&k9d0x-0Z¶ U;9]X%Oa RYS|7XiC0#cEhPdAnԟť/.r cV5~M n=g7HX?\;(^Y8Z*4T(zh?PK!cdrs/downrev.xmlDQk0FCi[etF0T'&eMRLk\Y{Ӳ38+`6̀lqx< YpxB輏%  1vd0L]G6c:%MY4vjñm68U<t>?U)SKNod!SnWPK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!\d *drs/shapexml.xmlPK-!cdrs/downrev.xmlPKI V  OLe Benchmarking ou Comment profiter des bonnes pratiques qui sont notre porte*PCAC Pz    ~DV 0e0e?Rectangle 3" PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!"ÖW#drs/shapexml.xmlWn6}/ Zd}/H -`D٪)R%)!NPA \*7_d{alՔw9*I6SjęuZ)? ˿M1ae'Ŕo+&"'EBa/&'ٴ #Pm[9e”گR_%eлn8SRĈb#VX!2{I =!W05ȥz7qg~ J K X-sQ2ZgN Sawb QTMraV#&ؕy뿳 hSsXcQR)\&a( g;aP1Ǟ2ohR~YBhn&;>NSL*2KY`ϵDbHDN6yb,͒Q'dl}U~ldA@Wn˹+Uk9tj)OaRYx@y&1{} %cE H(cJoFl2U[ ?<_/c[>ـh~, ,{yST kFfq_frooU}~u_>O\䗋<;W_k0*Bsm5u-=rX, In~β~m88t:N3sʃȸnwDqvVg|Y&̙X (&~4'Ըum[9[HnWRdy *YfXvE-,{q^BJT(|aʌ>5tlb36 ?@08)|TIuqDO i9 D#,݉# 'vlv)dޤIB5BZr‹F%kҀ]@bKzb .&/ĘbD-70{yk}osVQ CrFΏ˸G6.PQzgp5M,r$p/x5&)Nw%grq504Q&voQ1y‹DŽ˻X(r, "ۍD8tl߲(㕽Zm vdžn &y` !'s'KN@0X ' *|;ցf`j!|…аM-ae?wDbRoW<PK!-Sdrs/downrev.xmlDN0HHܨQVQEh, vd6}8q54`;q[܎2j[g|TO731yG NacmKF4)nbHrɻ,H{Z5T~~~|}(dzjU|mCܼ)u}5  yS_Ջq>rghc91PK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!"ÖW#*drs/shapexml.xmlPK-!-Sdrs/downrev.xmlPK  <$D 0 V  Choix du processus Questions Sur quel processus ai-je le plus gagner pour tre plus efficace ? Dans quel domaine puis-je amliorer ma performance le plus rapidement ? En quoi mes concurrents sont-ils meilleurs que moi ? Que dois-je faire pour survivre ?<ZCCC  H  0޽h ? 3f___PPT10.LC+|3DS'  = @B D' = @BA?%,( < +O%,( < +DU' =%(D' =%(D' =4@BB3BB%(D' =1:Bvisible*o3>+B#style.visibility<*%(D' =-g6B fade*<3<*)?D' =0l9 BB A AHCC*<3<*)?D' =0l9 BBHCCBB*<3<*%()?D' =1:B (0.5)*Y3>B ppt_x<*D ' =+4 . B (0.5)0B(#ppt_x)*Y3>B ppt_x<*%()?D' =1:B(#ppt_y+0.4)*Y3>B ppt_y<*D' =+4 . B(#ppt_y+0.4)0B(#ppt_y)*Y3>B ppt_y<*%()?D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*c%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*c%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*%(+5 0 !110(  Q  NV ?Rectangle 8"0*PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!ڋfdrs/shapexml.xmlW[o6~@H}F" nv=D٪)R#)_R~iA94y[Rl-+Nx]33zF9/t.2;7|Ǯf8ݸNzl)+ޙZjVciJ'*wםJ*SKRZV pE3BI6Vԙޛ-@ 4\ IH' zn+5`k?p/ir7ⶰչUS ~@#g_~HXn=ˠ^Bu Řfm$٨]pHOz0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!wM drs/shapexml.xmlVM6 x-k7N cAϔDUSJRآ=o(AQd{*r޼73wR0:7=ΤNMV觘|\v9/t&2'x[\pXYլuV½1ˍ->u++^x*U7R*TkKVz_[Vd1qE2'% >qn+ЬLs-$o eVgh6,#YlWYk[)2G_A7<#|yɀ_ܖGsvu_5?BO$¾I^\jY<1+* SV¯JϝDZ>je({يJ~M7@(7}%%Afb d)* !jC3L` QzY&Gl[mKs Fp(6Y:EfZ)"P*]t)PjW̿=w2_wr~nR/}<bz|1H㲸Ǵo?izYC3*WY x1LѰ3:7igǽs{0*v]jeWEi(IWsY>! )|1HO-vQM8IKY)uPH[4=Ix% zMQghAOFBl^/dc4G:bj 6;DAd1L=ʭ)zYCIS)J2gKp.ganխ |kZ " w ca+BHRwhFe^l|0xĔl?@˨4QYD;Rgka{g;tпg LW~PK!Qdrs/downrev.xmlDQK0Co.UlHE[۵mMIp['ۋ`+e k voۋ[!"k#XNOk7rI*"A8䨠qȥ uG ĩkSʲipzp[ezǧ-7RgHSنA4/ot!WܒiPK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!wM *drs/shapexml.xmlPK-!Q.drs/downrev.xmlPK2^ ` l*b    Ph k ?Rectangle 10"PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!,N- drs/shapexml.xmlVn6}/@u%Υ*$hSqAI͚"U%_3xA[1z!̙ Ӷl-Wd|ϙ4-Ydk|ͻ>6c0l6~d|B3|l# tuXEqKDZeefH*STKΌr& Xh}Ȟ53wT:A_a~vh~ 9YJQzzKmDl\}*> VCܣ+d Gc ~88?$E',giO蠌;d** 9T ӪuD SFGA(dML>eA9~_{hDи(Cw+LfP}?F#3EL?gXkL[[KYf<,+* [7"L̼)D|)\ӥ5|)ZvmLv>={"%1A"ZI , z 2%S^`jJY=|+sVʚpS0L 18>*Mt&", 0ڋŝ1ho/v6o{FZv|aYU:Y, %B^WmjJ"Wa F4s|7pAWS+HcQl%]Dq!'N1th,K\+nꬭH&`Ԭ`V%IJBئ*60A[l1_Dkdh U*KEtD"?ΎxrNLwr6vDn(b)c8y_3)Ҩ+ ) Kq *H iߚ騡9}kҷ&ŕ_}Ԥ_a,+ o DPK!"˜drs/downrev.xmlDN0EH5HU0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!$4 drs/shapexml.xmlUMo6 x-;FEb m#0b=.FekM*I9N~}IqPtwo@ϐ37x;H*3>LjaJo3bʙ RFˌ?K?香YYͬsb'krL#5JckPXPz~WSWúY ʲ`<qƻRVI60,ػ 4'WXx,vxMZkv n/"|5`iv?7@)T^I GWM-`ٱF0)Kgi@@3yLx2 G}$[`2O bL?ޙ98GrRҿfTG}wdA]hd>*1qfO bH ܚ$.<4S!F=X7ǿ6,wh@!QM4KkNJbj^雉a!?5eA(F `ImW Yn(_t}wv9,)'rN1\BVx qkJxv~~gw o4onؼ]{qR0Ңhg{i?:PalEg+kLeW 86R)㌪y #ZUJ%.8 .ҮwUkyDTuN m8Ie6?= ^S{;ֻgۥ2.ے8Sڂ4qT^F%>bGX1ɒ~?_HJCQ/ӦsOo0@ ֯)U+S %rڋQCIłJ뻊 T۷kPK! KBdrs/downrev.xmlDQK0FCo.,"up xmb$n]x9qH!vI(g0rW>vwbB$)jy}JkMeJ0) 5d1@.S>*)m[\^08Ћ{c%w>mf|~hLi(៪VEB́6Щc !܌/PK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!$4 *drs/shapexml.xmlPK-! KBdrs/downrev.xmlPKI k  OLe Benchmarking ou Comment profiter des bonnes pratiques qui sont notre porte*PCAC P:    ~#k 0e0e?Rectangle 7"PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!(Qdrs/shapexml.xmlXKo6 x-vH-``$QjTIʱ#%?bf{!gyI-$cs&K3beZ=^ 9TBR+1;a鯿ܖc[2(+;.'Qj,SfnXu?LQ{"/Ro5׶ǚ+\|gSw_q~p3Ffqo+X7VVoK1+aU`;Ψ7tFFV!Gmp?:M!b᝛aM:cw{>g1$zA; jKimu~:?4!Jڼqj*2MC"sx2čTS'qVc]fjY^RVȔ̓P6OzQ)mf"['! B| 26E \%(@|AptEAޣjyA3uoT+w">VelC Jj^KʖNm O$EQm 3w(?rnT=H(}I-d֍Zm<\jbUO胁t Bc&W|Oq`"/y4᩹z\(\Tpo&_( gka2Ǿf)XRMX"x 77Z{9Nҏ2O'm 쩔HSti`UtYf+de' zd[@;fl9d?k^CȂ>‡C5&R7CR L&!EG*r6ٌBBV+Au#퇍6epSbz~ۊRgTB%s2fuY1>dE<ϑkFs~>K#1Q~x;s zvz~2h+G3-PK!pIdrs/downrev.xmlDAN0EH$v (4UU@@ZC k,yXfXh{ P(a_&W Gv`vxr$[ jtrUڛu9Mˋqy"Ӂ1_Ջ-Yew ϧ@NA PK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!(Q*drs/shapexml.xmlPK-!pIndrs/downrev.xmlPKu <$D 0 k  >Choix des Acteurs Questions Qui dans l entreprise, quels collaborateurs, quels oprateurs participent le plus la qualit de mon produit ou de mon service ?:CCC  H  0޽h ? 3f___PPT10n.LC+|3DB'  = @B D' = @BA?%,( < +O%,( < +D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*%(+Z: 0 04(43(  Q  N7k ?Rectangle 8"0*PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!ڋfdrs/shapexml.xmlW[o6~@H}F" nv=D٪)R#)_R~iA94y[Rl-+Nx]33zF9/t.2;7|Ǯf8ݸNzl)+ޙZjVciJ'*wםJ*SKRZV pE3BI6Vԙޛ-@ 4\ IH' zn+5`k?p/ir7ⶰչUS ~@#g_~HXn=ˠ^Bu Řfm$٨]pHOz0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!XX drs/shapexml.xmlVMo6 x-,bw-FEϔD٪)R%)Io(.E9yofb{i]iṫoIԛ|Lzל9/t.2Ow?𶞹v:[Yﲭ{cjW[ k+^xT4L(5UzW~cqE2;rg87Gh&۹7r+34L ,+5`knd^z/ocaTMQ0=1h hF3y,h8O!j:y5*FB/'R.!(6Ik)9*kPUzi*_%~ȋR6Q:OR!ROtQo/>4"h ԡVr~(d=}XLNrG7¨PBg5)gXQi~uv$u'GAݛVk궾A"D9OWR48 o&QKV.C0 <:t PY0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!,N- drs/shapexml.xmlVn6}/@u%Υ*$hSqAI͚"U%_3xA[1z!̙ Ӷl-Wd|ϙ4-Ydk|ͻ>6c0l6~d|B3|l# tuXEqKDZeefH*STKΌr& Xh}Ȟ53wT:A_a~vh~ 9YJQzzKmDl\}*> VCܣ+d Gc ~88?$E',giO蠌;d** 9T ӪuD SFGA(dML>eA9~_{hDи(Cw+LfP}?F#3EL?gXkL[[KYf<,+* [7"L̼)D|)\ӥ5|)ZvmLv>={"%1A"ZI , z 2%S^`jJY=|+sVʚpS0L 18>*Mt&", 0ڋŝ1ho/v6o{FZv|aYU:Y, %B^WmjJ"Wa F4s|7pAWS+HcQl%]Dq!'N1th,K\+nꬭH&`Ԭ`V%IJBئ*60A[l1_Dkdh U*KEtD"?ΎxrNLwr6vDn(b)c8y_3)Ҩ+ ) Kq *H iߚ騡9}kҷ&ŕ_}Ԥ_a,+ o DPK!"˜drs/downrev.xmlDN0EH5HU0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!.*z8 drs/shapexml.xmlUKo6 x-~ I5E$H*{[4e|OdGalU{ T]܌9TNR+멭 ;WO;EE]MEuj#PUvJgxJ7x){: +s`LCUP`}i Rgۢ&7aJjK1|h[V3w2sf[:)828%|П &QrF< T{3TCxrvx<h*NeFA`0wG1yF`ԝu~)8N3͡Fڼplۿ2 M@7 837jj2(43UMn6uuKm۞"S3/&܁'S-_5m=ҼN7B}*2˄4 #Ar`I0WrQl)ݼ{]T8,r)%kIV5\`V r,=Uؑ|/xŗf}(ܿصi3f{ Ħ".EyJ &XmʴM*+"fƊ{qV4ioPS0e~Z+ߞ8R~mETϷ, w+ud[8_1xb,sx+ZXw ]J.8.ql3Kec֔'v:uJ?:`Naf^B^.lTmC߅u[PN&'Eե Jv;{2VvEtKFP\"mn>1oP4Ho9A!FB\AR]Gto/D[PK!`drs/downrev.xmlDQk0F6SŊ댢aa0N]sMʚ$=\YzӲ8+`<ʀl{ Yp ζ.*$6(@Z0rĎK$7-dٌllZѫgk6T]NG)C~t>U)S9f˷od!SnPK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!.*z8 *drs/shapexml.xmlPK-!`drs/downrev.xmlPKI k  OLe Benchmarking ou Comment profiter des bonnes pratiques qui sont notre porte*PCAC PI   ~Yk 0e0e?Rectangle 3"%  PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!kZꂵ*.drs/shapexml.xmlZO6~miSF+@bT9C:vf;寿4J.O+PcsI.nKA6\B=ҧTe|?&dƄ|FwЯW?tYŦ",M\*L%3_T%rKfϽJsåeJ^a)YV ZfIAh:)Bgɐ0AJצi2^ D_5t9Ou7~zYqw|{^½:Y R:y,lg4Lx05s,x\]X9t4v;>D6%)'0(IA d xMhUl7*۹yh~E3`nlw QGtHr8"V o7&S:мavʊٹ\V#tT_LW51 ܫUXgCZ 0EKW~}J3:Nư0zJ"qFL<#S)xȒkc 88Jk?)aƙ a-aLqZ2p;M.RK6̙)nx%o׹}O_thR *ػ D!׍-MR/_dl;hJ{Dߴ, bЍ۸(E@\= H`2./R-}50S> snܒ.DB+)̯JuWwEn~? yR Lg9aqj (^B#=\."QNQ\m=ú;~ N{gvo'~XxKtY񃞁FxZ]N}6Ϛ]#.at #TOŨdk\f JVtw8SśwFc+]@w<ֹ߻V{_GאoKUn *릛Ū#5}VVR5cI~LI/XՊR2O^Atz>2ȥ6M3#U$mw!V O ߼qc`ȫ~>`S8y.p#SƐPZ;?WHP6v\S z=C*H/Vy6qFɞ[ ̈2,.)m;f-q;tinuIr IFBÊRaaػ@#'a=~#SR $ w4j,Y*<%t_T>$P o!'/֠#I?^YJVXL ]19 PK!Jdrs/downrev.xmlDQO0M5M:9B@bb\6\ۥ0=7>w78 FV vDh5Β3WS̵; ,!Gu].e(k2#lWR{<ܴ.IB-k*?FAWt\, wY>?O "񿼛ś*0zIbz`APK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!kZꂵ*.*drs/shapexml.xmlPK-!J drs/downrev.xmlPK  <$D 0 k  *.Recherche du ou des FCS (facteurs critiques de succs) Questions O ai-je mal ? Qu est-ce qui pnalise le plus le rsultat global de mon processus ?CCCCC CCC CATC H  0޽h ? 3f___PPT10.LC+|3D~'  = @B D9' = @BA?%,( < +O%,( < +D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*DS%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*S%(+: 0 22Z2(  Q  NXvk ?Rectangle 8"0*PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!ڋfdrs/shapexml.xmlW[o6~@H}F" nv=D٪)R#)_R~iA94y[Rl-+Nx]33zF9/t.2;7|Ǯf8ݸNzl)+ޙZjVciJ'*wםJ*SKRZV pE3BI6Vԙޛ-@ 4\ IH' zn+5`k?p/ir7ⶰչUS ~@#g_~HXn=ˠ^Bu Řfm$٨]pHOz0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!1 drs/shapexml.xmlVێ6}/ 8ň6q]}$VM*IEg(AQ}*ޡ99gfb;i]ntĻ:I4ab+Mu $o Vh6,"nW5`kd^Ť/*oCfkQ&#` Ƀg z~x nozN/F0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!,N- drs/shapexml.xmlVn6}/@u%Υ*$hSqAI͚"U%_3xA[1z!̙ Ӷl-Wd|ϙ4-Ydk|ͻ>6c0l6~d|B3|l# tuXEqKDZeefH*STKΌr& Xh}Ȟ53wT:A_a~vh~ 9YJQzzKmDl\}*> VCܣ+d Gc ~88?$E',giO蠌;d** 9T ӪuD SFGA(dML>eA9~_{hDи(Cw+LfP}?F#3EL?gXkL[[KYf<,+* [7"L̼)D|)\ӥ5|)ZvmLv>={"%1A"ZI , z 2%S^`jJY=|+sVʚpS0L 18>*Mt&", 0ڋŝ1ho/v6o{FZv|aYU:Y, %B^WmjJ"Wa F4s|7pAWS+HcQl%]Dq!'N1th,K\+nꬭH&`Ԭ`V%IJBئ*60A[l1_Dkdh U*KEtD"?ΎxrNLwr6vDn(b)c8y_3)Ҩ+ ) Kq *H iߚ騡9}kҷ&ŕ_}Ԥ_a,+ o DPK!"˜drs/downrev.xmlDN0EH5HU0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!}f drs/shapexml.xmlUMo6 x-;FEbm#0l=.FekM*I9v~}IqPtwo̐37o>|XKvVZ|ϙP.*M՘3H$)? ?N龙؆YIsͤ׳Nd?F(ܕ䠚m1 !P-{~WSOúY/OaU,(AtE5D[)ؐ:Cvh迠) =#w@ҿ2@L=!x0F?#n/ |civ̝̝TN )OwhxwF< X{3D%Cq2\svx<h"Fäb0 aq<#f⎏8y QXoP#m^8{6-&W n$@悒g&Qm=2TTWSqřrn-Ժɽsiu_dŔ;P;jD0:_K۠F#Һ;'PifbCZOMfrayA8T "-Y! e뗎y϶V!8ed}0ɪ ԲU9D'ܣM;Sy o6kglج]98+OXiQMZ~i?`vU?WTd\WX`/T؊&mB j= q@gGʯMY߂_ni.lk7;T2&OUo~E aY'ENxfl͊_QGNG`چX_0Lls`ZaޅmTwr軰nKɟrnNu%Ү0#cEhPdAnԟť/.r cV5~M n=g7HX?\;(^Y8Z*4T(zh?PK!drs/downrev.xmlDQK0C97NZl8AVn|<[RlĭAj}v;$g9dZ:%^n ;p+O6%.V(4TB֐89f,&*y~',v/Pz}Lu򺭋VKy}5>=BhL>rU(:`L$p 2PK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!}f *drs/shapexml.xmlPK-!drs/downrev.xmlPKI k  OLe Benchmarking ou Comment profiter des bonnes pratiques qui sont notre porte*PCAC P   Hk ?Rectangle 4" PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!V`H>$drs/shapexml.xmlV]o6}@uHmNU0쬯%Q6gH=$e) ~)܏s.?|ܗlB)*ӹP4SbS9ZC5fe'UBU^fk^2NW\]MͪWnrQ){mdB{jn*"r`ݍnG~<dD{admаAC??wkr [/:BT@`['΁N#,6<?G'v0QOx4 =86{G2oJ2Xw.HieQPB "eۙu>) N驐 :KCN.HQ"}Y ʃcB5*$(<>Ϛ'S;H񋦊馎nqؑ? R23K(",V_rHEX2.eP≥gTq0LĸhL=g+)raS,DBqT[~Nt2 f Ǻg3ԧuhP/X4|&gQR r>!kf,ŶJuY̾x`o7#υ'7 ӫ=Zo ߕzQ3R93 Z\48-a&Mv޶:xs>\0/>9ͭgw0Vێ kf#%>D1i0F&[VR[[ a0̜1,a6ߥqB ^rT3ȘR6kl@qT>[g-z1.1(:K&1Ԕ~S"Ac͎Ӈ9.CRo & @5ĝ%'nTLo0=P3?^U)WS9ng@SUݞr6Bv+)2Fy3pCr/ 駯3o&j;R n1@q[VzjsLDyOۇff4V`"y PeJ!/Y9צh؇Rq\`Ȱ2 Kr8_:CI0Xɹ^Z"Y?V+.Us2/BK!>G%c#%8 ;/gc@*V#ULW 0$:KptO +!OF{+o;{So1$*drs/shapexml.xmlPK-!@7zdrs/downrev.xmlPK h,$@ 0 xRecherche des Partenaires Potentiels Questions Est-ce que je connais des entreprises performantes ? Parmi elles, lesquelles basent-elles leur qualit sur un processus semblable celui dont je souhaite amliorer les performances ?Ll( x%ccc  H  0޽h ? 3f^V___PPT106.LC+D '  = @B D' = @BA?%,( < +O%,( < +D' =%(Dh' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*1H%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*Hh%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*h%(+: 0 100(  Q  Nk ?Rectangle 8"0*PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!ڋfdrs/shapexml.xmlW[o6~@H}F" nv=D٪)R#)_R~iA94y[Rl-+Nx]33zF9/t.2;7|Ǯf8ݸNzl)+ޙZjVciJ'*wםJ*SKRZV pE3BI6Vԙޛ-@ 4\ IH' zn+5`k?p/ir7ⶰչUS ~@#g_~HXn=ˠ^Bu Řfm$٨]pHOz0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!3 drs/shapexml.xmlVM6 x-vh7N cEϔDUSJRwd{ETdޡ9yofwb{i]atozIO1qٙrЙPF˘?Kûj*ͪofݮK^nl)<[Y#P^o-E MdeE3-J|)<)nCoqIw$ ̊ EB}D7-ʹ氕"s5tb ͗,K EMxmy->J9C(FΞaF`:1GR8 Rx&A Ōge(ը]s BbrHp, 2U1!ȋB56Q:OR!RftQo/>4"h ԡVr>ih=}X z'yraTeS\x4LY қ*=uixMتգf+*5u vCg암 N曉%DԒ6`=0)Fa-gEyi'}/J] 77áD8 CN8BCcf]ipBtzӹC]B{[AS@&MM( Ȝ}J!éwWU&j5Ȓ4m!VX'C?*OHьԽa)ځQiv$ 4wEPK!Qdrs/downrev.xmlDQK0Co.UlHE[۵mMIp['ۋ`+e k voۋ[!"k#XNOk7rI*"A8䨠qȥ uG ĩkSʲipzp[ezǧ-7RgHSنA4/ot!WܒiPK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!3 *drs/shapexml.xmlPK-!Q.drs/downrev.xmlPK2^ ` l*b    P k ?Rectangle 10"PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!,N- drs/shapexml.xmlVn6}/@u%Υ*$hSqAI͚"U%_3xA[1z!̙ Ӷl-Wd|ϙ4-Ydk|ͻ>6c0l6~d|B3|l# tuXEqKDZeefH*STKΌr& Xh}Ȟ53wT:A_a~vh~ 9YJQzzKmDl\}*> VCܣ+d Gc ~88?$E',giO蠌;d** 9T ӪuD SFGA(dML>eA9~_{hDи(Cw+LfP}?F#3EL?gXkL[[KYf<,+* [7"L̼)D|)\ӥ5|)ZvmLv>={"%1A"ZI , z 2%S^`jJY=|+sVʚpS0L 18>*Mt&", 0ڋŝ1ho/v6o{FZv|aYU:Y, %B^WmjJ"Wa F4s|7pAWS+HcQl%]Dq!'N1th,K\+nꬭH&`Ԭ`V%IJBئ*60A[l1_Dkdh U*KEtD"?ΎxrNLwr6vDn(b)c8y_3)Ҩ+ ) Kq *H iߚ騡9}kҷ&ŕ_}Ԥ_a,+ o DPK!"˜drs/downrev.xmlDN0EH5HU0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!|XKvVZ|ϙP.*M՘3H$)? ?N龙؆YIsͤ׳Nd?F(ܕ䠚m1 !P-{~WSOúY/OaU,M2E5D[)ؐ:Cvh迠) =#w@ҿ2@L=!x0F?#n/ |civ̝̝TN )OwhxwF< X{3D%Cq2\svx<h"Fävs0B8BX3qG]s(N,ӌns6/= H+}7H sAIn3sy]ިiF*ǫ)8AC9s]7j^4ƺ/2 by5"aamP# iڝГII(4}3!-ԧ&H9H < T~冲KǼgE{A hR+2Vd]ŏ j٪"Q&_ש< GQ~ijۇ]w3i6@l֮_i'`(զ X-MWx?40o֟H*2Nyi+H* lE6 !5Au8 A\#צ^oA|/p4ZAIAS*Uz^I'V˪7؉pǰODYb['zWspdrs/downrev.xmlDQK0C87VZl8AVn|5IJ{D>t g0UBD+w\(rq{3Jm贉%  1d0@6c9Mlq7MqcWT[n|}iit?U-SKQy9/{C$/ mRnPK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!spdrs/downrev.xmlPKI k  OLe Benchmarking ou Comment profiter des bonnes pratiques qui sont notre porte*PCAC P   Hk ?Rectangle 4"4 . PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!:'drs/shapexml.xmlYM6 x-6ܬkDu{pPeH,m{R=Ǚy3ɕݐ.r?73Je2eBI37?}($,ͼr>d fީK\˔.PoK, b0 KzaS/&y ,hLdy[ɔj0R%{SaoAjvB :8K P8kQam*VVYm)ŵ:*)G 8;̦ācs~$v2R@c:Nfw~@TKm\]"SvXҚpZB\I!]#-"+嚈7zrdlPH,ka992GH@N;c7 ]XÐ] E8‹LlQ)Iy38N&ml)ޱdJ?)fS"Pqd}SAU%\rS&)UbɁaQ >#^뢘*h52ZgWЫ'`'rFT W_Pԍ5\LzWE^8)YQ1AITJpA{=6^dϵk%Jj2KDC%l+@]V*sCD/^PZBW7EU`fI,*f6]Yk[ @B&Z@yK\=oVKYǧrk'(g,:eQR6-X 1m-g/RBJ̋ :gdQw$:#.݄?i 4@h߳t٦ɢv{wgNѽk=;wo7<]Uw[vwʄ]]?y#w7<=#?9+۝v؛=\O 0 Sv`cW 5bF K#ɉ,@'3:TT%9"kc6le8@a[Ӥ; ,?_8S=T v!B5slћVƲ0A\Zp`[ |@Z&__0:Q>Eu]*/k2臶#loOWI妕$y 5vTSyȏFA }98N{^}*+闏 s[*ӱer?A_/_􁜂s#9PK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!:'*drs/shapexml.xmlPK-!mA[udrs/downrev.xmlPK#h,$@ 0 4Validation des Partenaires Questions Parmi les partenaires potentiels, quels sont ceux qui: - Acceptent de partager - Ont un processus plus performant que le ntreLl( xccc  H  0޽h ? 3f  ___PPT10r .LC+DF '  = @B D ' = @BA?%,( < +O%,( < +D' =%(Dh' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*'J%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*J_%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*_w%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*w%(++U 0 211(  Q  Nk ?Rectangle 8"0*PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!ڋfdrs/shapexml.xmlW[o6~@H}F" nv=D٪)R#)_R~iA94y[Rl-+Nx]33zF9/t.2;7|Ǯf8ݸNzl)+ޙZjVciJ'*wםJ*SKRZV pE3BI6Vԙޛ-@ 4\ IH' zn+5`k?p/ir7ⶰչUS ~@#g_~HXn=ˠ^Bu Řfm$٨]pHOz0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!~Mc drs/shapexml.xmlVn6}/ Zx}/Xeav>SeH|IJEQTl99gfb{i]ntĻ:I4ۈh9s^T(eOv2;i풝,{gJ[ݶK+^x*Tܵ k~~S,Y~eYF|șBe[%لrg87Gh&yq $o V'h6-"y!Yk;)RG_A;<#\yI_TTM1}7A#g'ؽ:1G89$zN/KH!y__|hDи3CG%LQ~`=}X NvGWŃQNpkcjcEaRޔɹHo–d6;Q/[kƟг7R48&QK.C0P{rb:S-Fa-g̞Eym'}/RK 73¡X8 CN78BCcfUipBdxӥC]=28ݝeݸzP\ Ӿe1z6)T0L~=|1j IkܛZQw4[L/TDt*UB {^K"bw4ZYE\ =M6lًP5T߸EӓWSX`*-쭬1ٔ5yf!|dkz$%KfF#x#Ue"x Qn9M5* sv_Bs9\x? [-unE;j% h\(N~U  ݒ{ S:=DeHDKhoAן%0]y7PK!Qdrs/downrev.xmlDQK0Co.UlHE[۵mMIp['ۋ`+e k voۋ[!"k#XNOk7rI*"A8䨠qȥ uG ĩkSʲipzp[ezǧ-7RgHSنA4/ot!WܒiPK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!~Mc *drs/shapexml.xmlPK-!Q.drs/downrev.xmlPK2^ ` l*b    Pn ?Rectangle 10"PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!,N- drs/shapexml.xmlVn6}/@u%Υ*$hSqAI͚"U%_3xA[1z!̙ Ӷl-Wd|ϙ4-Ydk|ͻ>6c0l6~d|B3|l# tuXEqKDZeefH*STKΌr& Xh}Ȟ53wT:A_a~vh~ 9YJQzzKmDl\}*> VCܣ+d Gc ~88?$E',giO蠌;d** 9T ӪuD SFGA(dML>eA9~_{hDи(Cw+LfP}?F#3EL?gXkL[[KYf<,+* [7"L̼)D|)\ӥ5|)ZvmLv>={"%1A"ZI , z 2%S^`jJY=|+sVʚpS0L 18>*Mt&", 0ڋŝ1ho/v6o{FZv|aYU:Y, %B^WmjJ"Wa F4s|7pAWS+HcQl%]Dq!'N1th,K\+nꬭH&`Ԭ`V%IJBئ*60A[l1_Dkdh U*KEtD"?ΎxrNLwr6vDn(b)c8y_3)Ҩ+ ) Kq *H iߚ騡9}kҷ&ŕ_}Ԥ_a,+ o DPK!"˜drs/downrev.xmlDN0EH5HU0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!w drs/shapexml.xmlUMo6 x-I5E$}$Cݽ-2Cp޼S%Q[jއ.gBe:/.l7ά#J$,,8zjkgeuNf{QkpWhSjv+#@QRRM2^ʞ+Xϙ q";a!Y`[4_䆞; L_ r!M<rU{5PflK'GwûѸwF< T{3TCd 8;xv2x4'2\bg0~q<#zN:?{QXoP#m^8{6 &W 7 837jj2(43UMn6uuKm۞"S3/&܁'S-_5m=ҼN7B}*2˄4 #Ar`I0WrQl)ݼ{]T8,r)%kIV5\`V r,=Uؑ|/xŗf}(ܿصi3f{ Ħ".EyJ &XmʴM*+"fƊ{qV4ioPS0e~Z+ߞ8R~mETϷ, w+ud[8_1xb,sx+ZXw ]J.8.ql3Kec֔'|0A:ic}Yl0'0YK/!ki/ozYRʡº-(' "eUJ 잌C]R}bfl۟&6O}z[5 yo~tȥQ*p4Th}Q7 ֳPK!_.drs/downrev.xmlDj0EBw'ōBPpԚHd$5q]$ r4L>  3`d+'k/BD+q\)j9xX`.ŖtEŒĆۜPi2%y1^q,sM [zT~ؔf;UYح_E?=࿪e:N뷯e!SnPK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!w *drs/shapexml.xmlPK-!_.drs/downrev.xmlPKI n  OLe Benchmarking ou Comment profiter des bonnes pratiques qui sont notre porte*PCAC P    ~n 0e0e?Rectangle 4"} w PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK! drs/shapexml.xmlWMo6 x-vlq]XPeH;~IYfhgș捤B&WrFo?t)2Qi.3fLLL(g xwԔLY[N;xUrLYLSjnBtzS\{l%r(y>,5SÈ N"ک C M 'Ѥ !R-TNZgqqnGxV"VK#T"JSś NqF$ Gɠ 䒰1fpǦ*O1;!p]lʏ$X7$Eu2D3 S{|Ty=ofүh_ӀM*6PO^WdU̕1`bD% .gr)L lzJ aaO naڞP 欧o֧~ (An PL9[0)Iya&og LIbfmu-+pػM,KQu-y1̾=o z5ZEqLB;}@cWK ozFKCP+l WK]kl.e_yiF3}B!#8T3*q:ߣH#J\2'N>+nܒ⧎"d wJe~l ;}\BTO!p(W24l`\Te^JX\ǠՖ;5h7r4c)Ԥ^Fo2opf c\ؗoKOU#{YXH̛5~] k\AknVٍ/m p/es.fi9zmjhnѭ3WVy/'?Uێ kޤ7kiRԇ}_1Nh0 |}8pI)Qڶ ő,(.+p\ BjĹkbTaTz)Lii)̎x˟%o W(4<]N*5~RL_,lA2fCF@:D}|v+r B\`ɧVM pc107ķ 'z8"G`Z\yo$t WhkB<.6- me_dҒ 2K) u|Ò yB\!gyͱ?,Pm}J-쾠%V) ȇH`#;P[̭0YKaΰ^XPΓΈonx>Έ&% ֪CD ݡC#6sc`ȫn7RuQ*Ts"7ZuwhoWI*hc'5% b ǾDq 0{қ8dmL({GAvU]l{w{W:1?,t߲PK!k.drs/downrev.xmlD_O0GM5M:2)`b\K7\ۥl|{ܜ_l]O(q 4kkH<,潻fҶ@cP,JP@Bq4mDvNcS\:l\|$c2qĆV%-׻hryw!3@]ިˠ?՛-4/W@N@ PK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-! *drs/shapexml.xmlPK-!k.ddrs/downrev.xmlPKl  <$D 0 n  CCollecte 1 Rendez-vous 2 Observations 3 Questionnement 4 Synthse  D $; DH  0޽h ? 3f""___PPT10".LC+|3Dz"'  = @B D5"' = @BA?%,( < +O%,( < +DU' =%(D' =%(D' =4@BB3BB%(D' =1:Bvisible*o3>+B#style.visibility<* %(D' =-g6B fade*<3<* )?D' =0l9 BB A AHCC*<3<* )?D' =0l9 BBHCCBB*<3<* %()?D' =1:B (0.5)*Y3>B ppt_x<* D ' =+4 . B (0.5)0B(#ppt_x)*Y3>B ppt_x<* %()?D' =1:B(#ppt_y+0.4)*Y3>B ppt_y<* D' =+4 . B(#ppt_y+0.4)0B(#ppt_y)*Y3>B ppt_y<* %()?DU' =%(D' =%(D' =4@BB3BB%(D' =1:Bvisible*o3>+B#style.visibility<*'%(D' =-g6B fade*<3<*')?D' =0l9 BB A AHCC*<3<*')?D' =0l9 BBHCCBB*<3<*'%()?D' =1:B (0.5)*Y3>B ppt_x<*'D ' =+4 . B (0.5)0B(#ppt_x)*Y3>B ppt_x<*'%()?D' =1:B(#ppt_y+0.4)*Y3>B ppt_y<*'D' =+4 . B(#ppt_y+0.4)0B(#ppt_y)*Y3>B ppt_y<*'%()?DU' =%(D' =%(D' =4@BB3BB%(D' =1:Bvisible*o3>+B#style.visibility<*'8%(D' =-g6B fade*<3<*'8)?D' =0l9 BB A AHCC*<3<*'8)?D' =0l9 BBHCCBB*<3<*'8%()?D' =1:B (0.5)*Y3>B ppt_x<*'8D ' =+4 . B (0.5)0B(#ppt_x)*Y3>B ppt_x<*'8%()?D' =1:B(#ppt_y+0.4)*Y3>B ppt_y<*'8D' =+4 . B(#ppt_y+0.4)0B(#ppt_y)*Y3>B ppt_y<*'8%()?DU' =%(D' =%(D' =4@BB3BB%(D' =1:Bvisible*o3>+B#style.visibility<*8C%(D' =-g6B fade*<3<*8C)?D' =0l9 BB A AHCC*<3<*8C)?D' =0l9 BBHCCBB*<3<*8C%()?D' =1:B (0.5)*Y3>B ppt_x<*8CD ' =+4 . B (0.5)0B(#ppt_x)*Y3>B ppt_x<*8C%()?D' =1:B(#ppt_y+0.4)*Y3>B ppt_y<*8CD' =+4 . B(#ppt_y+0.4)0B(#ppt_y)*Y3>B ppt_y<*8C%()?+] 0 =2520 1(   Q   N"n ?Rectangle 8"0*PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!ڋfdrs/shapexml.xmlW[o6~@H}F" nv=D٪)R#)_R~iA94y[Rl-+Nx]33zF9/t.2;7|Ǯf8ݸNzl)+ޙZjVciJ'*wםJ*SKRZV pE3BI6Vԙޛ-@ 4\ IH' zn+5`k?p/ir7ⶰչUS ~@#g_~HXn=ˠ^Bu Řfm$٨]pHOz0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK! drs/shapexml.xmlVQ6~`,.{T -[IHqvݪ8N:T>c<|}3c8u1q&ujBoc3y31xU V1y_M]d);SIRx,[Y#PQ7ꖢWæZ[ڲ"3-J|)ldm}ȝܜWYtZH@ʬ8"O0m>Z$Gt!Yk;)2G_A7<#|yɀ_ܖTM3=@#g/0NLɳQnD)<h Ŕge(ͨ]s BrHp, n 2U1!Qg!jl$tPB^!y__|hDи3CG-LQ~`=}X NvG¨PB5 gXQi~7Uz$U+GA=NTK6A"D9/) WK%KaW!mOP a:S-Fa-g̟Eym'}/J>gP"i!m!1uʹRD8rUN=;RԮs{dr~nR/}>bzz1HxĴo?izYLS3*WYF|1 :rx;8ZGhқ}0*v]je_Ei~/IWsY> )|1HO-QM8KKY)uPH[4=Ix?% zMQghAOFBj^ϼdc4G:bj .;DId1C{[AS@FMM( Ȝ&\O+ݪ[dE f ca'BHRwhFel|0xĔl?@4QYD;Rgka[g;tпg LW= PK!Qdrs/downrev.xmlDQK0Co.UlHE[۵mMIp['ۋ`+e k voۋ[!"k#XNOk7rI*"A8䨠qȥ uG ĩkSʲipzp[ezǧ-7RgHSنA4/ot!WܒiPK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-! *drs/shapexml.xmlPK-!Q,drs/downrev.xmlPK0^ ` l*b     PL8n ?Rectangle 10"PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!,N- drs/shapexml.xmlVn6}/@u%Υ*$hSqAI͚"U%_3xA[1z!̙ Ӷl-Wd|ϙ4-Ydk|ͻ>6c0l6~d|B3|l# tuXEqKDZeefH*STKΌr& Xh}Ȟ53wT:A_a~vh~ 9YJQzzKmDl\}*> VCܣ+d Gc ~88?$E',giO蠌;d** 9T ӪuD SFGA(dML>eA9~_{hDи(Cw+LfP}?F#3EL?gXkL[[KYf<,+* [7"L̼)D|)\ӥ5|)ZvmLv>={"%1A"ZI , z 2%S^`jJY=|+sVʚpS0L 18>*Mt&", 0ڋŝ1ho/v6o{FZv|aYU:Y, %B^WmjJ"Wa F4s|7pAWS+HcQl%]Dq!'N1th,K\+nꬭH&`Ԭ`V%IJBئ*60A[l1_Dkdh U*KEtD"?ΎxrNLwr6vDn(b)c8y_3)Ҩ+ ) Kq *H iߚ騡9}kҷ&ŕ_}Ԥ_a,+ o DPK!"˜drs/downrev.xmlDN0EH5HU0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!Κ drs/shapexml.xmlUMo6 x-;FEb m#0=.FekM*I9v~}IqPtwo@ϐ37xK*3>LjaJo2ń3I?J?~鶙Yiʹsb+krL#5JckPXPz~WS WY Ҳr0LSwWRFI60,ع 4gWXx̷xMYk n/"|5`i>U^I oF7Up[.NCi`vKSS O_OF%gG\M&x<HxĄ#ƙ5S718GrRҿfTG}wdA]hd>*+̞'FŬ59gI{hH0uC~׍z?"۰ f܃GR#·F5.Qί5Լv7B~j4(=F `ImW Y>Q~ld/i.rXSN. cvAC-[-@X*׈lO!O,eNJ/viΕ}:DbvrIyH&mvMӴ][W\%RqK{ˆ{V2i3Da>hg;i?:PalEgKkLeW 86R)㌪y #ZUJ%.8 .Ү3UkWTdr̀ml"Z$BKζ.*$6(@ؗF0u=ĎK$7Ȳ'niAcOݏz\GJa,Cг*Z1/7/C$/ ܄/PK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!Κ *drs/shapexml.xmlPK-!Gdrs/downrev.xmlPKI n  OLe Benchmarking ou Comment profiter des bonnes pratiques qui sont notre porte*PCAC PW     ~HGn 0e0e?Rectangle 4" PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!r,s"drs/shapexml.xmlV]k8}_ iJHcm9F&Hr>nمS59g8w_ {Mt)2UY!7SfLLfL(ɧ z/wUl*gijJVqc-/*.q+]2t* Y*EvJVHz~U-[&E\ޠwKd%.y,6vÐ\;d~$LW]"D5j!m?h^e=F܎D.jKBNօÔFI4'78KCˏVpba H;.%)ǃ )Ia Fx JCjUl*;:AOFY%so4`J@=EM4'˙7&S:Ybv.WU ]-6v}銸%ͳZmYŽύu_m]"]#xnNzi`}YdzF]vK%Q Jқ?k6xq6zqΕ)aY.N;Pע)%htZg4}wmgSqx{ӕkNz&Uw#c2؊B6IzxPJgD, b\mx`q/,JOHS뛧%F, %8S*M`]0_Z%;AS'57I7vE[G?[hr6 =.O!ݷTO(Qdga.k+Ĺrf$^ A=p;oьГVx)IΔy绽0 [eTo־UY L~+印0ٻAj($|ܴ@nr{[aY`g}%l. zQi[ii_mLݼ[WK!//;mڗvkRR_*U Vn0 ACfnF)!mˎY2$M[/(6AHy$'4$&RIFir/J \^jJ?7} [!ҍRm1$F ^8Sj,4yP{hg{cʒvgۢZXLzEBߣ/W Їo(QabV̌17oMv'_ΘĭK \ްrS-:o3S0S䦏Sv5!7~5<4(DZqچk!M =ZAQY5LtUPhx㲪E_4&5eFKV{_H@̸,D@Ebn5BV+.;ѧFJ'J/!MNk Eņx}LOokKڬ.o-mprC[݉.d7`]Nmkw@ZvD+ۑVvT?Ĵ'L Ğ=v`5'ꎶ#.=??ګ=d|-;MlUhPK!drs/downrev.xmlDQO0FI5 BPBBŷzvi+}97Yzݰ 9`d +h$6֐+yX-fv@cX:65icےNctEn]LFeB-mj*Z@;>?&mu~_? ԇPdlO'XztJrb`̍PK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!r,s"*drs/shapexml.xmlPK-!drs/downrev.xmlPK  <$@ 0 n  ^ANALYSE 1 Recherche de consensus sur les carts constats 2 Choix 3 Priorits 4 Dlgations _W _H   0޽h ? 3f{*s*___PPT10S*.LC+D'*'  = @B D)' = @BA?%,( < +O%,( < +D' =%(D' =%(D' =4@BB3BB%(D' =1:Bvisible*o3>+B#style.visibility<*  #%(D' =-g6B fade*<3<*  #)?D' =0l9 BB A AHCC*<3<*  #)?D' =0l9 BBHCCBB*<3<*  #%()?D' =1:B (0.5)*Y3>B ppt_x<*  #D ' =+4 . B (0.5)0B(#ppt_x)*Y3>B ppt_x<*  #%()?D' =1:B(#ppt_y+0.4)*Y3>B ppt_y<*  #D' =+4 . B(#ppt_y+0.4)0B(#ppt_y)*Y3>B ppt_y<*  #%()?D' =4@BB3BB%(D' =1:Bvisible*o3>+B#style.visibility<* #<%(D' =-g6B fade*<3<* #<)?D' =0l9 BB A AHCC*<3<* #<)?D' =0l9 BBHCCBB*<3<* #<%()?D' =1:B (0.5)*Y3>B ppt_x<* #<D ' =+4 . B (0.5)0B(#ppt_x)*Y3>B ppt_x<* #<%()?D' =1:B(#ppt_y+0.4)*Y3>B ppt_y<* #<D' =+4 . B(#ppt_y+0.4)0B(#ppt_y)*Y3>B ppt_y<* #<%()?DU' =%(D' =%(D' =4@BB3BB%(D' =1:Bvisible*o3>+B#style.visibility<* <D%(D' =-g6B fade*<3<* <D)?D' =0l9 BB A AHCC*<3<* <D)?D' =0l9 BBHCCBB*<3<* <D%()?D' =1:B (0.5)*Y3>B ppt_x<* <DD ' =+4 . B (0.5)0B(#ppt_x)*Y3>B ppt_x<* <D%()?D' =1:B(#ppt_y+0.4)*Y3>B ppt_y<* <DD' =+4 . B(#ppt_y+0.4)0B(#ppt_y)*Y3>B ppt_y<* <D%()?DU' =%(D' =%(D' =4@BB3BB%(D' =1:Bvisible*o3>+B#style.visibility<* DP%(D' =-g6B fade*<3<* DP)?D' =0l9 BB A AHCC*<3<* DP)?D' =0l9 BBHCCBB*<3<* DP%()?D' =1:B (0.5)*Y3>B ppt_x<* DPD ' =+4 . B (0.5)0B(#ppt_x)*Y3>B ppt_x<* DP%()?D' =1:B(#ppt_y+0.4)*Y3>B ppt_y<* DPD' =+4 . B(#ppt_y+0.4)0B(#ppt_y)*Y3>B ppt_y<* DP%()?DU' =%(D' =%(D' =4@BB3BB%(D' =1:Bvisible*o3>+B#style.visibility<* P^%(D' =-g6B fade*<3<* P^)?D' =0l9 BB A AHCC*<3<* P^)?D' =0l9 BBHCCBB*<3<* P^%()?D' =1:B (0.5)*Y3>B ppt_x<* P^D ' =+4 . B (0.5)0B(#ppt_x)*Y3>B ppt_x<* P^%()?D' =1:B(#ppt_y+0.4)*Y3>B ppt_y<* P^D' =+4 . B(#ppt_y+0.4)0B(#ppt_y)*Y3>B ppt_y<* P^%()?+ @ 0 2z2P2(  Q  Nhn ?Rectangle 8"0*PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!ڋfdrs/shapexml.xmlW[o6~@H}F" nv=D٪)R#)_R~iA94y[Rl-+Nx]33zF9/t.2;7|Ǯf8ݸNzl)+ޙZjVciJ'*wםJ*SKRZV pE3BI6Vԙޛ-@ 4\ IH' zn+5`k?p/ir7ⶰչUS ~@#g_~HXn=ˠ^Bu Řfm$٨]pHOz0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!8V drs/shapexml.xmlVo"7~kˏ͉DZF(w [ɩ{.;Suy c<|}3c8u1q&ujBob3y31U U1z_ͺ]ne);SIRx,[Y#PQ7WZYʲ"3-J|)ldSm}ȝ94@4εĿYq@a|H~rn9l} Xp% Gï&~Q{ s[^R5yΐx4F^`GQɣg)`0&Ûq4bFHȳjT.R!S_:O\BP8mRRrTkPYxi*ʘOzHb?,PdꓼTT ]?$oۋƾrvu_4o&¾I躼7*Բ)nyYc{4LY *=ui|]تգz+*5u vC_암 N曉%DԒː6`=0)0L"Y۾b.P"i!m!1uʹRD8rUJ= \.w28ٝݤWM\ Ӿe1Oͬ lR\eaXtpYLΰ7tN>'xEr_*LD ],teQ?FvOx{}HC,it u5dnf,vCcJ:R}MO*^aIdSn짙*diœ` /Cg,Q}Yhr+h覩 W28|wYz[ukڡV,HABa,lu2C)TͨLݛoށMo&* hG"Zl%@~wg]W,ۿPK!Qdrs/downrev.xmlDQK0Co.UlHE[۵mMIp['ۋ`+e k voۋ[!"k#XNOk7rI*"A8䨠qȥ uG ĩkSʲipzp[ezǧ-7RgHSنA4/ot!WܒiPK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!8V *drs/shapexml.xmlPK-!Q.drs/downrev.xmlPK2^ ` l*b    PTsn ?Rectangle 10"PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!,N- drs/shapexml.xmlVn6}/@u%Υ*$hSqAI͚"U%_3xA[1z!̙ Ӷl-Wd|ϙ4-Ydk|ͻ>6c0l6~d|B3|l# tuXEqKDZeefH*STKΌr& Xh}Ȟ53wT:A_a~vh~ 9YJQzzKmDl\}*> VCܣ+d Gc ~88?$E',giO蠌;d** 9T ӪuD SFGA(dML>eA9~_{hDи(Cw+LfP}?F#3EL?gXkL[[KYf<,+* [7"L̼)D|)\ӥ5|)ZvmLv>={"%1A"ZI , z 2%S^`jJY=|+sVʚpS0L 18>*Mt&", 0ڋŝ1ho/v6o{FZv|aYU:Y, %B^WmjJ"Wa F4s|7pAWS+HcQl%]Dq!'N1th,K\+nꬭH&`Ԭ`V%IJBئ*60A[l1_Dkdh U*KEtD"?ΎxrNLwr6vDn(b)c8y_3)Ҩ+ ) Kq *H iߚ騡9}kҷ&ŕ_}Ԥ_a,+ o DPK!"˜drs/downrev.xmlDN0EH5HU0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!et drs/shapexml.xmlUKo6 x-~ I5E$H*{[4e|OdGalU{ T]܌9TNR+멭 ;WO;EE]MEuj#PUvJgxJ7x){: +s`CUP`}i Rgۢ&7aJjK1|h[V3w2sf[:)828%|П &QrF< T{3TCxrvx<h*NeFA`0wG1yF`ԝu~)8N3͡Fڼplۿ2 M@7 837jj2(43UMn6uuKm۞"S3/&܁'S-_5m=ҼN7B}*2˄4 #Ar`I0WrQl)ݼ{]T8,r)%kIV5\`V r,=Uؑ|/xŗf}(ܿصi3f{ Ħ".EyJ &XmʴM*+"fƊ{qV4ioPS0e~Z+ߞ8R~mETϷ, w+ud[8_1xb,sx+ZXw ]J.8.ql3Kec֔'v:uJ?:`Naf^B^.lTmC߅u[PN&'Eե Jv;{2VvEtKFP\"mn>1oP4Ho9A!FB\AR]Gto/D[PK!drs/downrev.xmlDQK0F߅p\ʬˆdAks5II|ps9gMNC㬀8FvJ~,D[gIҝmEmT,Il(P+8&a:7InZ>ͲllZѫ1z}[ _T]>RX>^}г?S2<0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!Q1drs/shapexml.xmlW]o8}_iU/BPUݕP>"'q cgmB=CծtuSD"ؙ̙9z,9pmr%K.r;oFdʄ|JOЯr_NLI`,ͤҝ1Ɏ|Q%eJbRsåe uw>(yX VaI"w N"ک C sM hR^@Tkr j7zq~;>sXQ*^Vp Snj`C. 83]llu<荀 B`~$|ހQ폆>4VNI'g eqoURẀb?%FM4גZ"b NRKIX,vNTQ2;2q.R>tIFEv^ƺ_m"]'!9釁i>s n PL)9k0)Iyf.+I=Ι̸ֲqZT2pػM,K̕뮺5xQQ~= ZW3½QNr_c_=#ї+^0Ҳ8 Bm겯PiJ3}Ĉ}8$jJ%\ =T+d5Jѧr͍Gҍ]?֕YZ̯Mag3SHw9"$%=1E{ų 8UYWĢK"Jn 2Cz OEqS2pps';\֕\ڷKou# ,Agt(} .74;( YC3e`pwOKu[&C}SoǟM9_ls djᗵfӾCx(7ȺVdK7$\$ maI?g}HE I8& ; ]9yo$UUdC=vTܶ*!~|OZh0`WToizσUԙ"$R'#/J/g(7Ļ_l*n}J vZ,,Vo0ӑqr+:&y)n(iB]YuB,d}kx#.io%$F`?$pĔ10de)?4!J"u\RׅoD!{A}wm۠A8ao_c%VXm?~p'&󇅮i6PK!C&drs/downrev.xmlDN0 @HCd$n,eӺ,4i+l-4I{,p\'qV(Atf"D[gI@֫ˋ%fڝNX ؐ:.25 #בevt`WR{<ܴr$4XPcGyM(fۇt^䅛lYvJ]_;tg-8OÇoC$91PK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!Q1*drs/shapexml.xmlPK-!C&sdrs/downrev.xmlPK{  <$D  0 n  MISE EN OEUVRE 1 Adaptation, son propre environnement, des mthodes constates et retenues 2 Mesure des rsultats obtenus 3 Communication interne 4 Retour vers les partenaires  H  0޽h ? 3fF > ___PPT10 .LC+括D '  = @B D ' = @BA?%,( < +O%,( < +D' =%(D' =%(DC' =4@BBB B%(D' =1:Bvisible*o3>+B#style.visibility<*^%(D' =-6B#strips(downLeft)*<3<*^D' =%(D' =%(DC' =4@BBB B%(D' =1:Bvisible*o3>+B#style.visibility<*^}%(D' =-6B#strips(downLeft)*<3<*^}D' =%(D' =%(DC' =4@BBB B%(D' =1:Bvisible*o3>+B#style.visibility<*}%(D' =-6B#strips(downLeft)*<3<*}D' =%(D' =%(DC' =4@BBB B%(D' =1:Bvisible*o3>+B#style.visibility<*%(D' =-6B#strips(downLeft)*<3<*+& 0 %%pF%(  K  Nln ?Rectangle 8":4PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!drs/shapexml.xmlWK6 x-6~uh]pE%QjTIʏ E_rreHJ{L^&ϗg eL^:>cW3n\'|}=t\pL-5 c+ᱴNm CN%Jq,%){,+L &2l;3{4;h&[?r++4L`LV+5ە`k_p/ar7⮰եUS ~}oa?$tb,weP> oI!?bLHHbT.JEb3uH9 s ``ȋRE(ODtQO<' 4}lk+9Sk߇`x X|G7ĨBg5)gQx(5LU ?Ջ:;TeuVz6[э!ؑ"D9{셔wK$+am ѝ(0\/"]>K1Տv-P* MN8BMmf bRD8ru6<1C4eqPkwf.6ף7gt6Xb 66/0n2Tx<1=^o@m(Lwp 4\lFf$( -h)CqW[X媤f֘"Ȯ%ꆬ= xV3"`TS_ (FbFK:h#AY-KUc"Gg!Ȟqc^d.ӣɠp+Tj|+c~_BdBW:;U3_*}#E|;x0xCqϾq JH#kҺvT[EM@E|-h>>bQzkPK!drs/downrev.xmlDKK@a;;Ѫ"բI|k恙;aflBsb5NֲIZldeRp Smi_ZD4!lȠ؞8vuCᦓIr- iPU|k6\ͯۇR' @crG` z8|V9-FKPK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!*drs/shapexml.xmlPK-!#drs/downrev.xmlPK)^ -Jacques GAUTRON Avantage Service Sisqual 2006..b . :  Nn ?Rectangle 9"HBPK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!% drs/shapexml.xmlVێ6}/ 8ň6q]}$VM*IEg(AQ}kA;\9gΜB.7:wΤNLu}8s^T(eďo~z_\pXQvF½3ˌ-ҮۥNj/<tnڅ5Uz*i,O#>L!2잷rg01h&ٺ7R+ 4LO uL7+֚Fџ`kxxI_TTM1}3A#gGؽ:18 9$_ yO\ETT)NYԵT^Z"w biEj(O%!#]7J^7ƾp:tTJg wӇ`x¾މ_誘,t[#sVSIs*S'Q- [6eԓYmD)U7Qί={%%A"jByH2jCSL` (2{᝸s=@mf#pT)8l E\_*Et&W&ij*vkSewkvj!W9Cf}d1z.)T0>>vu3[pܺ3 N'iÍD;Ǥ`Oà \ЮH9*hcs)CՒ0q=qj-}#!m'ϲJZ4ZiRU~[mՙSX kJ7 "l߷_ .@ԛ7+Hn4YPK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!% *drs/shapexml.xmlPK-!{}2drs/downrev.xmlPK7^ ` l*b    Pܳn ?Rectangle 10"PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!%Ͱ% drs/shapexml.xmlVMo8/@Zd(Ebl a豠$֚"$}Cʎ[Ez3̼73mZZWއ.gRg&/"_Ϯ8s^\(ew7GfجݨNzl)+>Zj c+ᱴNm G݋N%Jop^%){XO-+9Ӣ˙BINkDoQ p&&[6&+1Vlw0m>Ydԃ{3^±lRF>di8 /|697!maSTMQ0=^Fv #,;? ˋ0# ,k'iNA `*$* gNRS9*}1PUzi*_u<8TQF2J]C|G^_{hD4(C_#LQ}"ϙ=֤TcB) ԄEq챢0U-DlHuKGA=R%vm ;@(~=~мX:v҆0 Z P)B-0 g,E:jqZma [R)8ݪ&f̴JiZK lq'm}ĮզXm5mOimh X+4^uTee-#8=z 4M5\bF6 q.02֐hRT$K\t1SU~QPԹ^F9M]_EF6NdQ`bL2߰T5v&_JTOI#@/#,VW!2ge0س{8;f[ C1e!2`rkK:Ζ:;*őJI^/nn7,>% Mxפ}Xp{N:c_~_/t/n6]}?PK!cdrs/downrev.xmlDMO0DHkQP+VPT _ě"^m[Fۉ`+8d + 7 ^7' BD9&{ Z,0nvelDpQAcK,SW;o1= n;ye3ipzhuKW MgC5oO_?:>.ADxg/N+oC$ %d rPK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!%Ͱ% *drs/shapexml.xmlPK-!cdrs/downrev.xmlPK ^ ` wFAR MFQ Groupe Benchmarkingb  T    ~n 0e0e?Rectangle 3" PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!E'̡\ drs/shapexml.xmlVMo6 x-vd;؋$F`I"Ur>R{(vo 53fzx$ cKC3Rj;l7cά#JLQXqOulkgez ׳i!*t-t69ͶWar߿UT*>UjK~iXMyU)J>D:.7d^Q051shZʬ)Y\}.uܱFI6ÔprwMFoK.P8ŇT[b Q4wGGا@88B?hY p0Bm&6:v'w@X捳WCݐlw'!хpt`5ɵF5ճ7R)nrY+>;&P:X9If^yj hs~m- iѕ I4O l( Tdl =0A$ħp|CCޣZ{A dv!= .j?0e e؞NrN)`$LF8KsJ6,Xz6*JBqj)R5i9w3v}|¿_"O_(w%1}g|՝> zPK!Ddrs/downrev.xmlDN1E&CLI+LFDƍ13:mǶ6.tyso͙zӊ8p=P ؖN7Bx-VWjjeM&kw[>b%Ć\Pl( \6u{ }%cVjxQs6xfŢpM13E?jFL@O[ =BLIPK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!E'̡\ *drs/shapexml.xmlPK-!Ddrs/downrev.xmlPKm  n  sEXEMPLES de BENCHMARKING A  H  0޽h ? 3f___PPT10i.LC+D='  = @B +TL 0 43,3$2(  $K $ N0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!Uo#Ydrs/shapexml.xmlWK6 x-6~uh]pE%QjTIʏ E_rreHJ{L^&ϗg eL^:>cW3n\'|}=t\pL-5 c+ᱴNm CN%Jq,%){,+8Ӣɹ`$NCq֮$܊- 擅C=X7kv%Ek '/KM&@j_{hl` ˝g[RȠ1Ҭ󟤹nL'RN&Ȝ6ORR|TkPUzi*D)ؿ<TQ3JSx))=]!ɇB+c_9Z,û>|'=M51*nMxY'+J SOD|%l݆#b%jVtnvQ/5{!%!F"*Jip<jCst D+̼,ŋH-ĶRL]r C8 GB6PA5:حN\26tLj'GY|{d?>?ݴ( Ħ(>ݾ4ֲyuM22 ̮e$'7OsLPJ#$\ [%Y4Bk˨ZEPܢiUD*i45DI!kv-ՌUԗu4$ђENZiC|RعљG%x\w1,Wh2({;l3m!ײ8yPNALJH;_6< or߳/aC{].vQ?P~am_m|>O8:xo.@tPK!Jndrs/downrev.xmlDKK@a;;Q"բI|k恙;aflBsb5NֲIZldeRp Smi_ZD4!lȠ؞8vuCᦓIr- iPU|k6\ͯ˷NO?tG` z8|V9-FKPK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!Uo#Y*drs/shapexml.xmlPK-!Jn#drs/downrev.xmlPK)^ -Jacques GAUTRON Avantage Service Sisqual 2006..b . ; $ Nn ?Rectangle 9"ICPK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!P drs/shapexml.xmlVM"7G|Xamj &!Un7tpDjEKn90e\vzwR0:7=ΤNMVM?>;9/t&2Gx[M\pXIդuV½1ˍ-nNj/<;n(4Uzqb>L!W2w[rg05h&ݹ72+gh6,#mW>XkRdnyB#xo&~Q{ r[^R5yΐh4a`0"tb"prHo^/&<+iF袘[T*d* 牔K ͼPZ BJ_{ * /-SE5R,PdէIّ.J%oŇF[c_8{:tJԯG"X;]3Nqks"i~Uz$waz4뭨תb74!?g$4hXBD-Y iXCAx(tL6LO"Y׾bv͍H"U #N8B#CfY7J݄U2l/Jg]<28}?I=ShMٜ#UtU3*WY ,N~։sy^4OoXa:U Zʮ.Q4_1mgRc&[p6`q0S֑ԍ[4=Hx%L5&+LIz%i|v~L 'AoSOh/dcJT:bj̟6{fJd1B^A@ƍ@XO2g79dp8i|wYzRpCr[ AR)W_= PoJ{3 i3{F„ΤRgKa{R +0]u PK!drs/downrev.xmlDQK0Co.UlƘSܶ$q} 'iÍD;Ǥ@9 \оH9*hcs)CՒ0q=qj-}#!m'/JZ4ZiRU~[mݙSX gNO?EiS.0D [2M ?PK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!P *drs/shapexml.xmlPK-!3drs/downrev.xmlPK8^ ` l*b   $ Pn ?Rectangle 10"PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!]Рr% drs/shapexml.xmlVKo6 x-~yXeͶ70=D٬)R%)? );EPC/Az]F:C3i [*Ϗ L)52{،}ðqU͸J4U"`閽I/Mj׽Z(p,#xSeƯ93˹,RK6^gD,Q pX.&_b*"ѯa~vhvcyݮ(=z1C?_^bK$ `cGڪb{tu9j8X+./ɠzx1B᳴g蠌;0ɫ rg\bڜ{ T Ӫm q) N2&ORR{:(/OF+^8:2Io`4!."SM~1m=:0NxY'+* [7"L͢)D\>h ('XFnd'"ѳgB98 "ƴ!̣78(Sb:EQ%F欔ճ/r!YK15n qK.<1g:5iTibM1+bX^-dU{_y;yaQ|Df}Wyd14" Mp]_*A3^97f]-N1"]DttVPtT8ЕՋ5. rbDKfsu V%M]_%F.ModUab[LŪܲ\n.ʌ_ނJTx\݆7b*,w2=m;5Y-ɱX70wJp^⎤JqbSm.Hs'777M;P&Ҿw,@8ޱ_Ic'^|>l PK!"˜drs/downrev.xmlDN0EH5HU0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!P{ drs/shapexml.xmlVn6}/ Zd}7uUIP܅ag J,)/=C5L qL˵j"Ddcp ㎼ak! R!azU[9Z *5[ tPFOu]ӮzٿMj}yno@DJ|E= S5_O@T7ߚ H^C̺YPK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!P{ *drs/shapexml.xmlPK-!Zdrs/downrev.xmlPK = Exemple 1 Vente sur catalogue de fournitures informatiques F>g;cc > Q  $ Hr ?Rectangle 4"_ Y PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!}'|3)drs/shapexml.xmlZn6;Y&qUIдwaY챠$VMI'>KOҏ,An7{hMI#730? A6\\Ɉ)2Qi.pw6X&S&sC?\}rjJ]Y[N{=x;Urg^2 ^+YsZ\<19R"YqyKɘjJ֦FþMS<B]a ~ڮ8K 4Fy\|oU)*LMw.":'}hs~9F8ؔ,I|2>@$./.#? q6g"a?Sᆓ.*ݐmD<{-D4wUGdE,EhcBzg&Y?ӚsQ  .դ3vao!fV0=(ƽoL*|%⒠$`O Ҝ^;_%ڿ3)7~W{L3AE8LL%n [=@}י}*qu+s" X\kmdjblY;aWk1  >Ʀ XWE^`()>G‡^ݱWp"jeZ%k] a!3H@`"Kg$=8R͵Ro U68mFr t%n u.&Q|| #) y+/+SAvz4ܬWf{HGgLa{jSjYۂ*~Jf0_/Nofw>=fjcPK!&fMdrs/downrev.xmlDJ@0\M;-B,Mmf&m;÷L'r~ nVp( |@[&Y__0{:>CMC&2v :!FWKᦗi,C=7Tuh|Ml\m^*u{3==4q7EZA,)˵z>SnTPK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!}'|3)*drs/shapexml.xmlPK-!&fMEdrs/downrev.xmlPKN _ ,$D 0 >fPartenaire Un leader de la vente par correspondance Rsultats Division par 2 du dlai de livraison (8 jours 4 jours) Division par 4 des distances parcourues dans l entrept @l xtm x c+c c0cBc  H $ 0޽h ? 3f___PPT10.LC+|3Dt'  = @B D/' = @BA?%,( < +O%,( < +DU' =%(D' =%(D' =4@BB3BB%(D' =1:Bvisible*o3>+B#style.visibility<*$ %(D' =-g6B fade*<3<*$ )?D' =0l9 BB A AHCC*<3<*$ )?D' =0l9 BBHCCBB*<3<*$ %()?D' =1:B (0.5)*Y3>B ppt_x<*$ D ' =+4 . B (0.5)0B(#ppt_x)*Y3>B ppt_x<*$ %()?D' =1:B(#ppt_y+0.4)*Y3>B ppt_y<*$ D' =+4 . B(#ppt_y+0.4)0B(#ppt_y)*Y3>B ppt_y<*$ %()?D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*$ 5%(DU' =%(D' =%(D' =4@BB3BB%(D' =1:Bvisible*o3>+B#style.visibility<*$6@%(D' =-g6B fade*<3<*$6@)?D' =0l9 BB A AHCC*<3<*$6@)?D' =0l9 BBHCCBB*<3<*$6@%()?D' =1:B (0.5)*Y3>B ppt_x<*$6@D ' =+4 . B (0.5)0B(#ppt_x)*Y3>B ppt_x<*$6@%()?D' =1:B(#ppt_y+0.4)*Y3>B ppt_y<*$6@D' =+4 . B(#ppt_y+0.4)0B(#ppt_y)*Y3>B ppt_y<*$6@%()?D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*$@z%(D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*$z%(+ J 0 &33,2(  ,K , N r ?Rectangle 8":4PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!Uo#Ydrs/shapexml.xmlWK6 x-6~uh]pE%QjTIʏ E_rreHJ{L^&ϗg eL^:>cW3n\'|}=t\pL-5 c+ᱴNm CN%Jq,%){,+8Ӣɹ`$NCq֮$܊- 擅C=X7kv%Ek '/KM&@j_{hl` ˝g[RȠ1Ҭ󟤹nL'RN&Ȝ6ORR|TkPUzi*D)ؿ<TQ3JSx))=]!ɇB+c_9Z,û>|'=M51*nMxY'+J SOD|%l݆#b%jVtnvQ/5{!%!F"*Jip<jCst D+̼,ŋH-ĶRL]r C8 GB6PA5:حN\26tLj'GY|{d?>?ݴ( Ħ(>ݾ4ֲyuM22 ̮e$'7OsLPJ#$\ [%Y4Bk˨ZEPܢiUD*i45DI!kv-ՌUԗu4$ђENZiC|RعљG%x\w1,Wh2({;l3m!ײ8yPNALJH;_6< or߳/aC{].vQ?P~am_m|>O8:xo.@tPK!Jndrs/downrev.xmlDKK@a;;Q"բI|k恙;aflBsb5NֲIZldeRp Smi_ZD4!lȠ؞8vuCᦓIr- iPU|k6\ͯ˷NO?tG` z8|V9-FKPK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!Uo#Y*drs/shapexml.xmlPK-!Jn#drs/downrev.xmlPK)^ -Jacques GAUTRON Avantage Service Sisqual 2006..b . ; , Nr ?Rectangle 9"ICPK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!# drs/shapexml.xmlVM"7G|X?m &!(gw:f`Vyn`v%2.^zUcAZgR'&6=?&9/t*2'x_N]pXivN½3ˌ-nۥNj/<tFB*}ؔ+KVtXYrEkVIvۍ3#@ 4K]IH/34L u,v+g֚`kf^I_TTM1=` ʣg z~D <Qo Ŕgi(ͨ]qJLaqyHx¬oם,`c]O%TFIw4{|XtZ,no FAa1FSyT"hɢ* G^|E<5^p**a7j g{i c1iIݸEӃWsXRTNZ[Yc`/PRߟxi&g ʹ@<=~Kf$H#ʮEBr7j}z9/!YVKݔ"jl.&NX'CkIHBfl|0xC)H, ':HM?jkكJ|^tPK!drs/downrev.xmlDQK0Co.UlƘSܶ$q} 'iÍD;Ǥ@9 \оH9*hcs)CՒ0q=qj-}#!m'/JZ4ZiRU~[mݙSX gNO?EiS.0D [2M ?PK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!# *drs/shapexml.xmlPK-!3drs/downrev.xmlPK8^ ` l*b   , PHn ?Rectangle 10"PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!]Рr% drs/shapexml.xmlVKo6 x-~yXeͶ70=D٬)R%)? );EPC/Az]F:C3i [*Ϗ L)52{،}ðqU͸J4U"`閽I/Mj׽Z(p,#xSeƯ93˹,RK6^gD,Q pX.&_b*"ѯa~vhvcyݮ(=z1C?_^bK$ `cGڪb{tu9j8X+./ɠzx1B᳴g蠌;0ɫ rg\bڜ{ T Ӫm q) N2&ORR{:(/OF+^8:2Io`4!."SM~1m=:0NxY'+* [7"L͢)D\>h ('XFnd'"ѳgB98 "ƴ!̣78(Sb:EQ%F欔ճ/r!YK15n qK.<1g:5iTibM1+bX^-dU{_y;yaQ|Df}Wyd14" Mp]_*A3^97f]-N1"]DttVPtT8ЕՋ5. rbDKfsu V%M]_%F.ModUab[LŪܲ\n.ʌ_ނJTx\݆7b*,w2=m;5Y-ɱX70wJp^⎤JqbSm.Hs'777M;P&Ҿw,@8ޱ_Ic'^|>l PK!"˜drs/downrev.xmlDN0EH5HU0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!4~ drs/shapexml.xmlVn6}/ Zd}75VY$Ap>D٬)R )_{8/هڕid93gl+Wd|ϙ4-Ye͘3)Ff =|o&?i2zXZwcuxu^㤗&@ ^-XlE;ʌQ#Bb%1Hdf&҉J|3i9[KQz (c?i{D eɾrYulU=ؠC0}`w趟0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!40M"Ldrs/shapexml.xmlWMo8/@HmNU$X°s@I͚"G~}IYJ>H5>μ7C/%rcV SUsV 8SbS9Zn؊`*kIg5/}+Цdfի \9P){udB[Re57~} yB/w#Xu<dD{admа&7l-B~Xc ~gޭ9-"W\G l $}9ilM)OE q : 8&|Hq$pxs}=7us}2*% +al;[/THyj&: %Uϥp)JD1<8&dcR6] G͋)u~ TQb?L;ΎaHY,+0[B(a uIR⑥gp0'EkflVI SRf9%F51*A`T*l3G n-B;{^|k E>:}k횷i M0!"XK6z[^>wۅAz?CjuC4 ME,\Ш' RKQ/"fAJha. ~2; &uBZ`OeQX:VY|G}Ox@r0{UIۊUR|'n7Ҋ_Iem }g8F7 \`H 9d@f*m 9n}jz\|3d%Pe#[QR ˃@B9{1R]pkXf_3AH'#&ݒB>L\sfoTR -U s#B熀 lm]|~͆pVy.~5-WE;#ht=|8·x$t~ZlWV͎ ~ĵٮc#m"E=D8&9Yh}`IWUU40@wgiY-}~H N<(>̻]T=y4Hy2O 3}nq&FTamV(R Hъ*GhMYvTGDtYՂţ pMo*xp͈lÜ}>0IGKj>!,I|Պ[cF]c\nu*MIRGlXnMIDA=uI] o5Rhk>?c8`h PA "Q,H~AՂ=CJ^FwK" G\PK!Ydrs/downrev.xmlDj@ 2Bon)1uEawاҋr8wη r`6M@WV\+8)5vI+B#style.visibility<*, %(D' =-g6B fade*<3<*, )?D' =0l9 BB A AHCC*<3<*, )?D' =0l9 BBHCCBB*<3<*, %()?D' =1:B (0.5)*Y3>B ppt_x<*, D ' =+4 . B (0.5)0B(#ppt_x)*Y3>B ppt_x<*, %()?D' =1:B(#ppt_y+0.4)*Y3>B ppt_y<*, D' =+4 . B(#ppt_y+0.4)0B(#ppt_y)*Y3>B ppt_y<*, %()?D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*, R%(DU' =%(D' =%(D' =4@BB3BB%(D' =1:Bvisible*o3>+B#style.visibility<*,S\%(D' =-g6B fade*<3<*,S\)?D' =0l9 BB A AHCC*<3<*,S\)?D' =0l9 BBHCCBB*<3<*,S\%()?D' =1:B (0.5)*Y3>B ppt_x<*,S\D ' =+4 . B (0.5)0B(#ppt_x)*Y3>B ppt_x<*,S\%()?D' =1:B(#ppt_y+0.4)*Y3>B ppt_y<*,S\D' =+4 . B(#ppt_y+0.4)0B(#ppt_y)*Y3>B ppt_y<*,S\%()?D4' =%(D' =%(D' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*,\%(+X5 0 o4g443(  4K 4 NQr ?Rectangle 8":4PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!Uo#Ydrs/shapexml.xmlWK6 x-6~uh]pE%QjTIʏ E_rreHJ{L^&ϗg eL^:>cW3n\'|}=t\pL-5 c+ᱴNm CN%Jq,%){,+8Ӣɹ`$NCq֮$܊- 擅C=X7kv%Ek '/KM&@j_{hl` ˝g[RȠ1Ҭ󟤹nL'RN&Ȝ6ORR|TkPUzi*D)ؿ<TQ3JSx))=]!ɇB+c_9Z,û>|'=M51*nMxY'+J SOD|%l݆#b%jVtnvQ/5{!%!F"*Jip<jCst D+̼,ŋH-ĶRL]r C8 GB6PA5:حN\26tLj'GY|{d?>?ݴ( Ħ(>ݾ4ֲyuM22 ̮e$'7OsLPJ#$\ [%Y4Bk˨ZEPܢiUD*i45DI!kv-ՌUԗu4$ђENZiC|RعљG%x\w1,Wh2({;l3m!ײ8yPNALJH;_6< or߳/aC{].vQ?P~am_m|>O8:xo.@tPK!Jndrs/downrev.xmlDKK@a;;Q"բI|k恙;aflBsb5NֲIZldeRp Smi_ZD4!lȠ؞8vuCᦓIr- iPU|k6\ͯ˷NO?tG` z8|V9-FKPK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!Uo#Y*drs/shapexml.xmlPK-!Jn#drs/downrev.xmlPK)^ -Jacques GAUTRON Avantage Service Sisqual 2006..b . ; 4 N]r ?Rectangle 9"ICPK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!V drs/shapexml.xmlVێ6}/ Z8WD: .}$j.E$d{E[ޡ99sfb{i]atozIЏ1aՙrЙPF˘n~m5waUwWnץ;Y TRc/7KحtR{TA7WXһƲ"3-J)<*f;Dž94@6k!)J9Ch9;D`D\=K0crHMƃQ/sBBu4F袘[T*d*k牔k ͪP~5,Lȩ=kbȋB56Q:TKB$f'(/4}`ta&,˝厮˥QAB5 gX4LY *=wU[VAݙNTsm|C֟г$mïMꥲ@kRo/ i\wl7.pIrQb1[Nٸ3DN4σΪ7j2nOSˠ%kOQm8{0S֑ԍ[4=Hx%L5&+RIz%y|v~L 'AoSOlOdcJT:bj̟.;D^d1N!hzYYF ѧW%dp8krwQzRpCr[[ AR)= PoJ{3 _ #aBWDgR}ɾ&= LW PK!drs/downrev.xmlDQK0Co.UlƘSܶ$q} 'iÍD;Ǥ@9 \оH9*hcs)CՒ0q=qj-}#!m'/JZ4ZiRU~[mݙSX gNO?EiS.0D [2M ?PK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!V *drs/shapexml.xmlPK-!3drs/downrev.xmlPK8^ ` l*b   4 P_r ?Rectangle 10"PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!]Рr% drs/shapexml.xmlVKo6 x-~yXeͶ70=D٬)R%)? );EPC/Az]F:C3i [*Ϗ L)52{،}ðqU͸J4U"`閽I/Mj׽Z(p,#xSeƯ93˹,RK6^gD,Q pX.&_b*"ѯa~vhvcyݮ(=z1C?_^bK$ `cGڪb{tu9j8X+./ɠzx1B᳴g蠌;0ɫ rg\bڜ{ T Ӫm q) N2&ORR{:(/OF+^8:2Io`4!."SM~1m=:0NxY'+* [7"L͢)D\>h ('XFnd'"ѳgB98 "ƴ!̣78(Sb:EQ%F欔ճ/r!YK15n qK.<1g:5iTibM1+bX^-dU{_y;yaQ|Df}Wyd14" Mp]_*A3^97f]-N1"]DttVPtT8ЕՋ5. rbDKfsu V%M]_%F.ModUab[LŪܲ\n.ʌ_ނJTx\݆7b*,w2=m;5Y-ɱX70wJp^⎤JqbSm.Hs'777M;P&Ҿw,@8ޱ_Ic'^|>l PK!"˜drs/downrev.xmlDN0EH5HU0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!g$uqdrs/shapexml.xmlUn6}/ Zdm'Υ*$°b$QkHʗ|CQe@"!̙_b[a4:Oc΄.M%:ή8stEhp?}21l.rxe+ђd:VےԮGNhOZ5F-Iqޮ vae<^sߥ(b`Mq?h*K;楁d5*(:B@|L{(׶U859vr`Q&XyofI0:0a᠜[#H۹EpL*ui1H/==8yn)قBPH,7]EOR1T:^׈a_+(?Rwx=?5*MdB|tTb?.D<* ֒dž`jW 2д DJ tL)'{Asl7Ym r32qh,z]$ҫ \W.J϶c'Z5n,m}Oa_}Gb~vi=r:2L l|M+8絽-q 2Eb:k68l#lS &-1veܩ#NJ;,1uֿ(A8*oj$0m錒UPH]J)Iȑs+qUSXz$A7H%G;MAL\Tc^bpv]\FcvOgGs=$q,='Ԙ8/RAo !D,fAg~iȥ;[x RDdćIaχ?Φ,u.;ZToPK!5drs/downrev.xmlDMK1!ؤmZDE㠷fC7%_ogI:0+ĥ3-Ǜ vIÙl֗+,;]Ep(PCc_Hʆ,3ki_lVVt)I4pU&v z:}k"y 90f rPK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!g$uq*drs/shapexml.xmlPK-!5drs/downrev.xmlPK` 4Exemple 3 Participation aux manifestations internes 55c 5  4 Hrr ?Rectangle 5"  PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!oPח.drs/shapexml.xmlYMo6 x-1VY$A҅a瀒([5E $8Hʒaec`S҈|y>}>6}Re\n#bNLL(# |/ʅ) fQFtgm L3T%eJToK,*`<~,]æ\iJV) %w N.6 0WhI5{_!R0Z=8K P pmOXYeLoEQYF8G3`fd?Zj<]Rb28RWoFE\GՈ);ᆓj VI nSD.Ǘp@{.r5yԛXN2L~+,5Lxg7@*:؍}F!ybf࠱ q?)7B%)XyA G)D ֜[wJ2%$fS"7G\z#WL3AM8LLV%nG |[[}k ) )h-n2V՝i'I@ TKW_5q㐘lp!G"  O'E45{w[WtI-J\:h! e"O]0OsVZ̷MagjXmBD:coDkOQrKH,*f;9N 7)H۸ 78Ÿa{YǪr'+%X<*%enݒp>cwLGS򂳠aܸ9C"~ԁ <6run2]1 SSn ?PK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!oPח.*drs/shapexml.xmlPK-!{ddrs/downrev.xmlPK ]1  `rPartenaires 2 CCI et une socit de services informatiques Bonnes pratiques identifies Matrise du fichier participants par un responsable Relance systmatique avant les vnements Plan marketing remis jour tous les 6 mois Emailing insistant sur l importance du thme Traage des participations individuelles Yl x xl x cc/cccc : H 4 0޽h ? 3f___PPT10i.LC+D='  = @B +ED 0 44<O4(  <Q < NLr ?Rectangle 8"0*PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!tdrs/shapexml.xmlW[o6~@H}F" nv=D٪)R#)_R~iA94y[Rl-+Nx]33zF9/t.2;7|Ǯf8ݸNzl)+ޙZjVciJ'*wםJ*SKRZV rE3BI6Vԙޛ-@ 4\ IH' zn+5`k?p/ir7ⶰչUS ~@#g_~HXn=ˠ^Bu Řfm$٨]pHOzPK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!)s drs/shapexml.xmlVo"7~kˏ$6' $!Hgx%$U~] w:Uѧ@xfƼp(K cLdק5g et?&b8ݤjt+KޙJjƖci7J'JՍzq淸JҒ>YǜiQ"JQnCfиB¤;BRf3 EB}D7-ʩy+Ek G/Y80xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!\ drs/shapexml.xmlVn6}/@u%Υ*$hSqAI͚"U%_3xA[1z!̙ Ӷl-Wd|ϙ4-Ydk|ͻ>6c0l6~d|B3|l# tuXEqKDZeefH*ST+Όr& Xh}Ȟ53wT:A_a~vh~ 9YJQzzKmDl\}*> VCܣ+.pxAXn+/ɠrx1!YړA1:(3Ai}*1FmN=*HǴ3~ݧ'HŔQJ'hO٥:+wtP_d<4.{l '9ӿTσ qϙ;VR9K}J֍3o}#Q. ti (G;_Fdh BCϞHI~|7:nÆ0^ LERVO"?wʅd-ܹU&-)8ө&f̴5OJ݄7Ŵl-(Kbq'om}/*]{ힶּ?qX#ޯܶ%]#+Q[JX eG)lL4 xu3xC)pC\ wCڷ&r:j}NߚIq%W5z?Jv77PK!drs/downrev.xmlDMO0DHkQUpA—-&vcqhFovbK> 'iÍ5vI,{s̵m rTR%az[)FjCNdTZ4ZiRUnbvәcP kggOJW "vӿuowC$ %d rPK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!\ *drs/shapexml.xmlPK-!drs/downrev.xmlPK ^ ` wFAR MFQ Groupe Benchmarkingb    <  ~r 0e0e?Rectangle 2" PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!z drs/shapexml.xmlUQo"7~`rJh+mO^kom/~7Cջ{;5{37c-A[i>gB庨6lWcά#UJ$,8fbge'Mw5^;QpWjSj+#@%mJ)Ru4^ʟKê"?L8ST#Jb+Kx3>D:./QDҿ2@L=!x0F?#n/dB>fܩA3IQ1nxw;Jn:G pKSo{d};&kNH|p3}4Gr\FdGs()÷\ggsV@>ˀm}x"Z$J֫ۛ%V]lC]T,AlPq8&a;9o0/ nz^d#7qMP-}3}nʷɩZy,!2+QPe6/ףd!nRPK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!z *drs/shapexml.xmlPK-!fϧqdrs/downrev.xmlPKI r  OLe Benchmarking ou Comment profiter des bonnes pratiques qui sont notre porte*PCAC P  < Nܨr 1?Rectangle 3"PK!Zf[Content_Types].xmlMO &2WR=cJ`F0iK`#̼vLw 9uSq:w`G ^i ½KI)c/ $oVjTMRc|}042ҥCƔM̏P~*ka/8^DkHbL8e i"K\XN\6rco4y@_;oPK!1_a _rels/.relsj0 ѽqCNo^K [ILcX&m߾0XFo;>0xM e`|X}đ I`߽N4aG2$RKIZ)4(M9`ctB{m:f@`3n|O,ܗr޾jxR0T ,0@}WBLǬ5vPK!vU drs/shapexml.xmlVKo6 x-~y,E(5E $G~}!%;CQԗAÙo>ßkyeMGISRM[ /'hJ'; د[sa+EyD\=D|~%6X%fע";1tx:<81 ߏC(q?y|Ă&$8~jT eVbbCrջ w.RZ3V-UiUgh ٔQ% 2WG"ڨR-O Yj_g5Y)P %ô}XJ'\%c(轎oeJ( AҜz1w!iKb.Wքy< /9hDMu~lMGr̺)}Ųl/`vtNgYU/>yFۯڽ#y~? q^#wٙ3J N%f^wmjJ"WfB{;.GA6.h8Cc3v%vѸ@GbSDV׸$ʵucڊdB)5 Z="[4W$8IoR[FfԒ}EFR1ՒN©(MҳWy`+[ YB]Zij~V8/cVDR|8SmnH6N $Kw~[쾰^_cAx^3ƈ9d Ƥ) )nۢu+Q"P&y=K$蘐msE϶#l#d$ADgӟPK!fb drs/downrev.xmlDQK0Co.ݬnec:}6wMIj_oA7-;YQl} Y0Plt'[q 6(@Z0r7S O nZ>ɲ[nPceW~k\=UFˋ~u,Ry_z&,vx޽%H^@LIPK-!Zf[Content_Types].xmlPK-!1_a /_rels/.relsPK-!vU *drs/shapexml.xmlPK-!fb drs/downrev.xmlPKd  Pourquoi dpenser temps et argent inventer ce qui fonctionne bien ailleurs ? 2Q Pcc Q ; <  <R>df P 6?MERCI Comic Sans MSWordArt 4#" PK![Content_Types].xml|N0 HC+jS8 @:Q۸ ??\o<7p]V޷O(I'6E=, ){Ō4>I)q7UuDހǏ)}nL"Mᴸ&g0eSA)΄2';2 WYu7{ɯΒzŘqFrj9K*(]mOlPK!Z,[ _rels/.relslj0 ``t_Pƈ[>,dgzjǎ?I'f#®Pb-\/Ƿ0Z]nLnp__3.iJV KQBiDžrL,Vʌ/7р4`ANar+m;E/'3U Aںv83/PK!mLdrs/downrev.xmlDj1C8w5Ql("H.;N\pr2$\͢[oۈ|kMܙK % 6IH5f|KF8dͤ yEԵ+44n9WYZ9=TҾv~덿L?|S;[h=yv+kI- kskHL0сPK-![Content_Types].xmlPK-!Z,[ _rels/.relsPK-!mLdrs/downrev.xmlPK} v,$D  0H < 0޽h ? 3f.&___PPT10.LC+gD' = @B D' = @BA?%,( < +O%,( < +D' =%(%(D"' =%(D' =4@BBB B%(D' =1:Bvisible*o3>+B#style.visibility<*<%(D%' =+4 8?pCBB+#ppt_w*sin(2.5*pi*$)CB?B*Y3>B ppt_w<*<D' =+4 8?\CB#ppt_hBCB#ppt_hB*Y3>B ppt_h<*<D* ' =%(D' =%(Dz' =4@BBBB%(D' =1:Bvisible*o3>+B#style.visibility<*<%(D'  =-g6B fade*<3<*<)?D'  =+4 8?HCBBCBB*k3>'Bstyle.rotation<*<)?D3'  =+4 8?nCB#ppt_x+0.4BCB#ppt_x-0.05B*Y3>B ppt_x<*<)?D1'  =+4 8?lCB#ppt_y-0.4BCB#ppt_y+0.1B*Y3>B ppt_y<*<)?DK' =+4 8?fCB#ppt_x-0.05BCB#ppt_xB*Y3>B ppt_x<*<%( )?DI' =+4 8?dCB#ppt_y+0.1BCB#ppt_yB*Y3>B ppt_y<*<%( )?+0  0 P0(  x  c $|r  `  r  x  c $$r z `v r  H  0޽h ? 3380___PPT10.-0  0 `0(  x  c $r  `  r  x  c $@r z ` r  H  0޽h ? 3380___PPT10.-0  0 00(  0x 0 c $r  `  r  x 0 c $r M ` r  H 0 0޽h ? 3380___PPT10.-0  0 40(  4x 4 c $Hv  `  v  x 4 c $v  ` v  H 4 0޽h ? 3380___PPT10.-0  0 80(  8x 8 c $ v  Yz  v  x 8 c $v  ` v  H 8 0޽h ? 3380___PPT10.-0  0 <0(  <x < c $,-v  `  v  x < c $.v  ` v  H < 0޽h ? 3380___PPT10.-0  0 @0(  @x @ c $v[wh۾#<h!MqК.[K8x 6iktR0dB   vT2!$(^,/37QOh+'0 `h    $,@MFQ PACA Universit de rentre 2007 Atelier BenchmarkingAMINAVanessa9Microsoft Office PowerPoint@>G@:'a.@0~[<! Gg  a0  y--$xx--'@Arial-. 2 >MFQ PACA."System$-@Arial-. 2 (8 Benchmarking.--(8(h-@Arial-. 2 J@ Animationi.--J@Ja-@Arial-. 2 Q1Alain Boyard (Pr.-@Arial-.  2 QQ.-@Arial-. 2 QS sident MFQ13).-@Arial-. 02 W1Guy Chadebec (Expert MFQ06).-@Arial-.  2 ^0Jo.-@Arial-.  2 ^4.-@Arial-. 2 ^6l Scholtes (Pr.-@Arial-.  2 ^Q.-@Arial-. 2 ^S sident MFQ06).-՜.+,0    /Affichage l'cran9+ 4ArialComic Sans MS WingdingsVerdanaArial Unicode MSBaskerville Old FaceTahomaTimes New RomanModle par dfautMFQ PACA Benchmarking6Universit PACA 2007 Atelier Benchmarking ProgrammeDUniversit PACA 2007 Atelier Benchmarking Thorie du BenchmarkingALe benchmarking, outil damlioration permanente de lentrepriseALe benchmarking, outil damlioration permanente de lentrepriseALe benchmarking, outil damlioration permanente de lentrepriseALe benchmarking, outil damlioration permanente de lentrepriseALe benchmarking, outil damlioration permanente de lentrepriseALe benchmarking, outil damlioration permanente de lentrepriseALe benchmarking, outil damlioration permanente de lentrepriseALe benchmarking, outil damlioration permanente de lentrepriseALe benchmarking, outil damlioration permanente de lentrepriseALe benchmarking, outil damlioration permanente de lentrepriseALe benchmarking, outil damlioration permanente de lentrepriseALe benchmarking, outil damlioration permanente de lentrepriseALe benchmarking, outil damlioration permanente de lentrepriseIdes cls retenirPLe Benchmarking ou Comment profiter des bonnes pratiques qui sont notre portePLe Benchmarking ou Comment profiter des bonnes pratiques qui sont notre portePLe Benchmarking ou Comment profiter des bonnes pratiques qui sont notre portePLe Benchmarking ou Comment profiter des bonnes pratiques qui sont notre portePLe Benchmarking ou Comment profiter des bonnes pratiques qui sont notre portePLe Benchmarking ou Comment profiter des bonnes pratiques qui sont notre portePLe Benchmarking ou Comment profiter des bonnes pratiques qui sont notre portePLe Benchmarking ou Comment profiter des bonnes pratiques qui sont notre portePLe Benchmarking ou Comment profiter des bonnes pratiques qui sont notre portePLe Benchmarking ou Comment profiter des bonnes pratiques qui sont notre porteDiapositive 28Diapositive 29Diapositive 30Diapositive 31PLe Benchmarking ou Comment profiter des bonnes pratiques qui sont notre porteAUniversit PACA 2007 Atelier Benchmarking Application pratique\Universit PACA 2007 Atelier Benchmarking Exemple de benchmarking structurel: Solomon (1)\Universit PACA 2007 Atelier Benchmarking Exemple de benchmarking structurel: Solomon (2)\Universit PACA 2007 Atelier Benchmarking Exemple de benchmarking structurel: Solomon (3)Universit PACA 2007 Atelier Benchmarking Exemple de benchmarking structurel: Solomon (4) Impact dans une grande entreprise locale (chimie)\Universit PACA 2007 Atelier Benchmarking Exemple de benchmarking structurel: Projets (1)\Universit PACA 2007 Atelier Benchmarking Exemple de benchmarking structurel: Projets (2)\Universit PACA 2007 Atelier Benchmarking Exemple de benchmarking structurel: Projets (3)Universit PACA 2007 Atelier Benchmarking Exemple de benchmarking structurel: Projets (4) Impact dans une grande entreprise locale (chimie)YUniversit PACA 2007 Atelier Benchmarking Bonnes pratiques: format de fiche didentitUUniversit PACA 2007 Atelier Benchmarking Bonnes pratiques: recensement et partage Polices utilisesModle de conceptionTitres des diapositives+_80VanessaVanessa  !"#$%&'()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstuvwxyz{|}~      !"#$%&'()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstuvwxyz{|}~      !"#$%&'()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstuvwxyz{|}~      !"#$%&'()*+,-./0123456789:;<=>?@ABCDEFGHIJKLMNOPQRSTUVWXYZ[\]^_`abcdefghijklmnopqrstuvwxyz{|}~Root EntrydO)Current UserSummaryInformation(PowerPoint Document(9DocumentSummaryInformation8